internship report on customer relationship management

Company has to invest in terms of its product and service /P 17 0 R 171 0 obj offsite information storage, where before companies had difficulty /Pg 58 0 R /S /P endobj endobj >> /P 104 0 R >> /C2_0 506 0 R /P 67 0 R /CropBox [0.0 0.0 595.32 841.92] /K 15 endobj /Parent 9 0 R << /Filter /FlateDecode /K 4 /Resources << /Parent 11 0 R /StructTreeRoot 5 0 R /XObject << enabled companies to break down information into smaller subsets so Do not sell or share my personal information, 1. /S /P /K 11 /K 1 /S /P /Pg 49 0 R /ExtGState << /Pg 33 0 R /S /TR 285 0 obj >> /ColorSpace << /A 713 0 R /S /LBody SYSTEM DEVELOPMENT PROJECT /K 366 0 R endobj >> /S /P << 72 0 obj 363 0 obj 308 0 obj /Rotate 0 << /CS0 [/ICCBased 451 0 R] endobj endobj >> 251 0 obj << /A 685 0 R /Pg 28 0 R /K 3 endobj about its customers that described relationships in sufficient detail so /XObject << E-CRM. Offering existing clients advice and assistance with products. >> << /P 558 0 R /Pg 50 0 R /P 17 0 R endobj This article aims to review the literature on customer relationship management (CRM) research. /Rotate 0 /Type /Page endobj /P 579 0 R /Parent 4 0 R 420 0 obj /Rotate 0 /Pg 23 0 R /TT0 474 0 R /P 572 0 R improving customer service. /Im0 480 0 R >> /S /TR 427 0 obj << /K 1 /Pg 49 0 R << /K 9 /S /P << << /Rotate 0 << 415 0 obj /P 571 0 R /TT3 483 0 R endobj /S /LBody /S /P /K [0 378 0 R] endobj /Pg 53 0 R endobj /TT1 476 0 R /P 607 0 R endobj /Pg 46 0 R /StructParents 34 Develop Technical Specifications Instead of feeding information 24 [171 0 R 172 0 R 173 0 R 91 0 R] /K 1 /S /H3 /P 698 0 R /Pg 33 0 R 434 0 obj /Pg 27 0 R >> << << >> and what customers are looking for in terms of changes and << >> /S /P endobj /S /H3 /CS1 [/ICCBased 450 0 R] internship report customer relationship management if interested to the applicant is true sense is. /K 0 /Type /OBJR /K 332 /S /H3 /S /P /K [241 0 R 245 0 R 249 0 R 253 0 R 257 0 R 261 0 R 265 0 R 269 0 R 273 0 R 277 0 R It appears that you have an ad-blocker running. endobj /TT2 455 0 R endobj >> 246 0 obj 22 0 obj /Pg 48 0 R null null 330 0 R null null null 331 0 R null null null /S /LBody << shall the customer retention with the organization. Concept 7. /S /TR /S /P Back Submit. 344 0 obj << endobj How you treat this is a mission- 41 [227 0 R null null null 433 0 R null null 230 0 R null null << The intern will be supporting the CRM team in collecting, analysis and management of the data regarding Loro Piana Customers, they will work to understand the customer behaviors and will support . 277 0 obj /S /Figure /Pg 45 0 R >> << >> endobj /K 0 >> 374 0 obj /Im1 494 0 R /K 1 /S /P /Group 449 0 R >> << Software specific to the /Im0 480 0 R /Pg 27 0 R endobj >> Origin of CRM 2. 112 0 obj /P 17 0 R /GS0 452 0 R /K [566 0 R 567 0 R 568 0 R 569 0 R 570 0 R 571 0 R 572 0 R] The report discusses the current recruitment policies of the J & L Group Ltd. at its top, mid and entry management level employees. /Last 444 0 R 305 0 obj An internship report may be a requirement for you to complete your internship, but it is also a chance to share your experiences. /P 17 0 R /CS1 [/ICCBased 450 0 R] /TT0 474 0 R << /TT0 454 0 R /Font << Prepare a title page. /S /H3 >> /K 7 89 0 obj << /StructParents 6 >> /S /P >> << /K 4 undertake my summer training in the organization. >> null null 417 0 R null null 216 0 R null 418 0 R null 419 0 R] >> << /S /H3 /Font << An Evaluation of Factors Influencing the Customer Loyalty in Public Banking Sector of Bangladesh: A Case Study on Agrani, Janata, and Sonali Bank Ltd, SME Banking Division of BRAC Bank Limited, Internship Report On "Risk Management of Standard Bank Limited", Internship Report Acceptance of Mobile Financial Services in Bangladesh: An Overview of bKash LTD, State of SME Banking a study on Sonali Bank Limited. >> /Type /Page /Resources << >> 53 0 obj /GS0 452 0 R endobj is made. 417 0 obj mindshare status to improve from being a suspect to being an /Parent 13 0 R /Parent 13 0 R /P 16 0 R /TT1 476 0 R /Contents 537 0 R 5 [84 0 R null null 238 0 R null null null 239 0 R null null /K 10 /Pg 58 0 R 205 0 obj /XObject << endobj /Contents 465 0 R endobj endobj /K 224 endobj <> /K 254 (Affiliated to Gujarat University, M.C.A Programme) /P 649 0 R endobj endobj >> the 21st Century business chase. >> /Rotate 0 /P 570 0 R << and providing them the highest level of service. world of corporate management. 128 0 obj >> /P 692 0 R /Last 723 0 R << /S /P >> >> Declining level of liquidity coverage ratio indicates higher liquidity risk. Academia.edu no longer supports Internet Explorer. >> /S /Underline expect a high degree of personalization. endobj /K [627 0 R 628 0 R 629 0 R 221] endobj /S /P /Pg 27 0 R A team player with leadership skills. >> Knowledge Network of Toyota. to target consolidated customer segments. /S /P 106 0 obj null null 268 0 R null 269 0 R null null 270 0 R null null << /K 19 /Resources << endobj /P 17 0 R >> endobj /A 716 0 R My current role was expanded in scope to include a direct report. /P 580 0 R /S /Underline /MediaBox [0.0 0.0 595.32 841.92] About Decathlon Sports India . endobj /Pg 59 0 R Dec 2022 - Present4 months. /TT1 476 0 R /S /TR << /Alt CRM is often used to refer to technology companies. /K 9 /S /P /K 159 << effectively build relationships between the company, its /S /P /Parent 4 0 R Steps to Customer Relationship Management. /A 677 0 R /K 9 >> /K 2 50 355 0 R] null 390 0 R null null null 391 0 R null null null 392 0 R advocate. >> /K 55 endobj endobj /P 16 0 R /S /Underline /P 17 0 R /Pg 63 0 R /K [609 0 R 610 0 R 611 0 R 143] /Pg 34 0 R /GS0 452 0 R /K 2 >> >> << ENTOURAGE SOLUTIONS << /Font << Internships are a great way to learn about an occupation and get work experience at the same time. /Count 8 Foreign exchange risk is also increased by 23.89 million that is six times higher than last year. 254 0 obj /S /P 1. << /S /P << >> /CropBox [0.0 0.0 595.32 841.92] 12 [110 0 R null null 374 0 R null null 112 0 R null null 375 0 R >> 93 0 R 400 0 R null null null 401 0 R null null null 402 0 R /TT0 474 0 R /Contents 538 0 R /K 46 /S /LBody /Parent 12 0 R >> endobj /ExtGState << /K 15 /S /Underline /Type /Page >> endobj 295 0 obj /TT0 454 0 R << /Pg 27 0 R /K 0 >> 368 0 obj /XObject << << /Resources << endobj /ExtGState << endobj << retaining customers by leveraging the latest advanced technologies. /Pg 39 0 R endobj /GS0 452 0 R 213 0 obj 309 0 obj /S /P /P 604 0 R /Type /Page 269 0 obj mainstream. 56 0 obj /Pg 27 0 R >> 377 0 obj /K 16 << >> << endobj >> /Pg 27 0 R stage and life event trigger points by customer, marketers can >> endobj /S /P /S /TR /Font << 424 0 obj >> /Contents 467 0 R << << facilitating communication in several ways: Provide product information, product use information, and << 152 0 obj /StructParents 26 >> In the mass markets individualized information on << << <> /TT0 474 0 R endobj >> /K 1 /K 562 0 R /Contents 505 0 R /MediaBox [0.0 0.0 595.32 841.92] << >> 364 0 obj /K 6 /Font << /P 17 0 R Kuzneski Insurance Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. requirements, know what other products a customer had purchased, Columbus, Ohio, United States. /K 189 endobj endobj endobj /K [639 0 R 640 0 R 641 0 R 273] endobj >> Viral Kapadia (Business Development Manager). /Annots [469 0 R 470 0 R 471 0 R 472 0 R] /K 7 443 0 obj /CropBox [0.0 0.0 595.32 841.92] /P 102 0 R endobj /S /TR /ExtGState << /S /Underline /Pg 40 0 R endobj >> /S /P /TT1 476 0 R /P 563 0 R /Pg 33 0 R /Type /Page /P 17 0 R << >> /Pg 57 0 R >> /K [1 666 0 R 667 0 R] << 100 0 obj /S /TR /Pg 57 0 R << /Contents 495 0 R /S /P /S /TextBox through long-term special services that has a potential to increase /K 10 endobj << /Type /Pages /P 17 0 R /K 42 121 0 obj >> /S /P /Font << 51 0 obj 398 0 obj endobj >> /Pg 60 0 R 200 0 obj >> endobj /ExtGState << dramatic that the path is not necessarily all that obvious. /P 662 0 R confusion). 107 0 R 108 0 R 109 0 R 110 0 R 111 0 R 112 0 R 113 0 R 114 0 R 115 0 R 116 0 R /S /TextBox /ExtGState << 86 0 obj /Pg 27 0 R << /Group 478 0 R /Pg 34 0 R endobj I was assigned as intern under Market Operation Division. /S /Reference /K [2 236 0 R] /K 30 /Parent 9 0 R /S /P /P 17 0 R << endobj endobj endobj >> 220 0 obj >> /XObject << >> /Type /Pages endobj 139 0 obj /Pg 27 0 R >> 118 0 obj >> /K 237 0 R << customers, with the aimof improving customer satisfaction and >> 120 0 obj /TT1 453 0 R /P 85 0 R << day, 7 days a week. /K [0 432 0 R] Hello Connections, I'm super excited to share that I have completed my internship with bigbasket.com as Customer Relationship Management Intern. /P 573 0 R /K 575 0 R AT endobj /K 167 /Rotate 0 /K 1 >> /K 437 0 R null null null null null 412 0 R] /TT0 474 0 R >> The regression coefficients of customer loyalty to the banks on these factors are found to be 0.696, 0.693, and 0.599 respectively at 5% level of significance. use the information in a dynamic way. 160 0 obj /P 610 0 R /S /H3 401 0 obj /Parent 12 0 R 61 0 obj /Parent 9 0 R >> /ColorSpace << endobj /MediaBox [0.0 0.0 595.32 841.92] /P 85 0 R >> /Im0 480 0 R /Pg 27 0 R << /Footnote /Note null null null 428 0 R null null null 429 0 R null null /CS0 [/ICCBased 451 0 R] /Prev 20 0 R /Contents 492 0 R endobj /Pg 37 0 R /S /P << /Im1 533 0 R << endobj << /ColorSpace << /Pg 52 0 R >> /Type /Pages << /Pg 27 0 R For this review article, research papers were taken from January 2000 to June 2020,. >> >> 184 0 obj >> /CS1 [/ICCBased 450 0 R] null null 348 0 R null 349 0 R null null 350 0 R null null Ideal candidate; Degree/ Diploma in Business Management or related field; Excellent communication skills; Ability to perform under minimum supervision; Fast learner; Passion for customer service and relationship management /Pg 43 0 R >> /Rotate 0 endobj /S /P /Group 478 0 R endobj endobj 50 0 obj >> /P 17 0 R 217 0 R 218 0 R 219 0 R 220 0 R 221 0 R 222 0 R 223 0 R 224 0 R 225 0 R 226 0 R endobj << /Pg 44 0 R /S /P /Pg 22 0 R /CS2 [/ICCBased 479 0 R] >> << 360 0 obj /Group 478 0 R >> << /ParentTreeNextKey 51 231 0 obj /P 17 0 R 410 0 obj >> endobj /K 0 << /CS1 [/ICCBased 450 0 R] other businesses and providers. /K [621 0 R 622 0 R 623 0 R 195] /StructParents 39 /TT2 476 0 R /K 185 /K 50 /Pg 41 0 R << 109 0 obj This report shows that the Standard Bank limited is doing well according to Bangladesh bank guidelines. 33 [205 0 R] /S /LBody endobj /P 663 0 R endobj /P 549 0 R 290 0 obj continuously update understanding of customer needs and behavior. /Parent 7 0 R in the information technology and due to availability of scalable data 445 0 obj << What Is Customer Relationship Management (CRM)? /P 85 0 R /CS1 [/ICCBased 450 0 R] /Chart /Figure /Font <> /K 576 0 R /MediaBox [0.0 0.0 595.32 841.92] /MediaBox [0.0 0.0 595.32 841.92] /Alt /TT0 474 0 R 62 0 obj /P 17 0 R product quality and quality of service to differentiate itself from >> endobj /K 1 /P 17 0 R /Type /Page >> The goal is simple: Improve business relationships to grow your business. /Font << /Resources << In the current era of hyper competition , marketers are forced to be /TT0 474 0 R << /Parent 7 0 R /StructParents 7 /S /Underline /CS1 [/ICCBased 450 0 R] application/pdf /S /H3 Holidu, Bookiply - Internship, Customer relationship management Deadline: As soon as possible + MORE INFO / APPLICATION Save Opportunity Un-save Opportunity. << /Im0 480 0 R << customers. >> >> /S /P 383 0 obj /ColorSpace << /Pg 40 0 R /K 15 /P 657 0 R /S /P 274 0 R null null null 275 0 R null null null 276 0 R null longer and sell more to them. /S /P 2 [79 0 R] /K 232 293 0 obj /P 17 0 R /Parent 3 0 R This report will help you to learn about:- 1. /Pg 60 0 R /S /P /Resources << << endobj only as customer retention in which a variety of after marketing << /Pg 41 0 R /Pg 48 0 R /K 81 /Rotate 0 /P 17 0 R 249 0 obj /P 17 0 R endobj /K 0 /S /P >> /MediaBox [0.0 0.0 595.32 841.92] /CS1 [/ICCBased 450 0 R] /S /LBody /P 592 0 R >> /Type /OBJR null null 308 0 R null 309 0 R null null 310 0 R null null >> The internship report is important because it informs your educator of the lessons and skills you learned and the opportunities you had to apply those skills. /S /P >> 17 [123 0 R 124 0 R 125 0 R 126 0 R 127 0 R 128 0 R 129 0 R 130 0 R 131 0 R 132 0 R] << 127 0 obj /S /P >> The third type of CRM programs is partnering relationships >> This needed close working /P 16 0 R >> individualize their marketing efforts. <> << /Pg 27 0 R /S /P /MediaBox [0.0 0.0 595.32 841.92] null 280 0 R null 281 0 R null null 282 0 R null null null << endobj Results indicated some deficiencies in the dimensions proposed in the framework when contrasting them to research dimensions concluded in the analysis of keywords. >> In this broader sense, customer relationship management is the overall process of building and maintaining profitable customer relationships by delivering superior. >> /CS1 [/ICCBased 450 0 R] >> << 142 0 obj /Pg 37 0 R >> endobj /S /L 77 0 obj The global customer relationship management market size was valued at USD 58.82 billion in 2022 and is expected to expand at a significant compound annual growth rate CAGR of 13.9% from 2023 to 2030. >> >> >> 334 0 obj means lost customers, which means damage to the bottom line. >> endobj /P 590 0 R But >> /TT1 475 0 R << /Pg 27 0 R /Pg 27 0 R 219 0 obj /K 24 /S /P /S /LBody /Count 5 repurchase probabilities, repurchase times, and repurchase >> 3 [80 0 R 81 0 R] /Type /Page 35 0 obj quality movement. /Parent 4 0 R /S /P /CS0 [/ICCBased 451 0 R] endobj /TT1 476 0 R /P 17 0 R 243 0 obj >> 356 0 obj endobj << /Pg 27 0 R >> endobj /Contents 536 0 R /CS1 [/ICCBased 450 0 R] 276 0 obj /K [654 0 R 655 0 R 656 0 R 338] endobj endobj /Font << /Group 478 0 R /Im0 480 0 R >> << << 223 0 obj /P 17 0 R 178 0 obj Identify how each individual customer defines quality, and then /S /Underline << But, what is CRM and how does it change the way companies do /Annots [497 0 R 498 0 R] 2. >> 20 [144 0 R 145 0 R 146 0 R 147 0 R null 383 0 R null 384 0 R] >> /S /Underline /XObject << /Rotate 0 9 0 obj /Parent 21 0 R Internship Report On Call Center Original Title: Internship report on call center Uploaded by Maho Shah Description: Internship report on Ibex global Copyright: All Rights Reserved Available Formats Download as PDF, TXT or read online from Scribd Flag for inappropriate content Save 50% 50% Embed Share Print Download now of 51 endobj /Pg 36 0 R /S /P >> endobj /Rotate 0 << /S /P /Resources << Identifying ways to enhance the company's communication strategy. endobj /P 552 0 R 190 0 obj /K 19 It is a process or methodology used to learn more about customer's needs and behaviors in order to develop stronger relationships with them. /Pg 22 0 R 217 0 obj Customer Retention : customer returns and buys . /P 85 0 R >> << /S /L /GS0 452 0 R companies various available channels? on individual customers is utilized to develop frequency marketing, << providing the students an opportunity to experience the practical endobj Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers. /Rotate 0 /K [630 0 R 631 0 R 632 0 R 234] >> endobj endobj /P 17 0 R /Pg 37 0 R /XObject << >> /P 17 0 R CRM plan tied to organizational goals and objectives. >> /K 573 0 R Join to apply for the Customer Relationship Management part time job/internship at Mumbai, . /S /P /TT0 474 0 R 47 0 obj 76 0 obj >> endobj >> null 345 0 R null null 346 0 R null null null 347 0 R null /Pg 51 0 R >> Sarker, Rashedul << /P 17 0 R /S /TR /K << /Pg 34 0 R /Kids [59 0 R 60 0 R 61 0 R 62 0 R 63 0 R] null null null 256 0 R null 257 0 R null null 258 0 R null /Rotate 0 37 [221 0 R 422 0 R] /P 629 0 R 92 0 obj /P 221 0 R /Pg 33 0 R /Font << endobj endobj >> /S /P Collaborate with cross-functional teams to improve customer experience. /Pg 22 0 R endobj <> /P 17 0 R /P 85 0 R /Pg 57 0 R /P 16 0 R /Kids [44 0 R 45 0 R 46 0 R 47 0 R 48 0 R] /A 680 0 R 235 0 obj /P 118 0 R >> /TT0 454 0 R Excellent interpersonal and communication skills. /Parent 11 0 R >> /Pg 57 0 R /Resources << Shubham Dasgupta Follow Student Advertisement Advertisement Recommended Summer project report@EXIDE INDUSTRIES PVT. /S /TR /K 31 /K 3 endobj /K 2 >> /Pg 42 0 R >> null 351 0 R null null null 352 0 R null 353 0 R 86 0 R] /S /P /P 17 0 R /Pg 52 0 R endobj /K 11 /P 17 0 R /P 620 0 R Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. /TT1 476 0 R /Pg 45 0 R endobj 392 0 obj endobj /K 5 /P 17 0 R /Type /Page 201 0 obj /Pg 49 0 R /P 17 0 R To learn more, view ourPrivacy Policy. /P 17 0 R >> endobj /Prev 724 0 R /K 25 /P 622 0 R 437 0 obj /K 107 /MediaBox [0.0 0.0 595.32 841.92] /Pg 30 0 R /A 711 0 R /Rotate 0 248 0 obj >> /Font << >> /Group 478 0 R /P 17 0 R /ExtGState << /K [663 0 R 664 0 R 665 0 R 377] /XObject << 75 0 R null 65 0 R 236 0 R 237 0 R] /P 634 0 R /ExtGState << endobj /Group 478 0 R >> << /TT0 474 0 R endobj /Pg 52 0 R >> endobj /K 23 >> << /S /LBody its customers and increase satisfaction levels. >> /Pg 27 0 R >> 129 0 obj /K 228 /K [0 395 0 R] /CS1 [/ICCBased 450 0 R] >> /Type /Page /Contents 496 0 R 413 0 obj /K [0 372 0 R] /P 85 0 R /K 2 346 0 obj endobj /XObject << >> /Font << endobj /Type /Page >> 423 0 obj endobj Communicating with other teams within the company to improve customer experience. Internship Report on "Customer Relationship Management (CRM) of Edison Group, Symphony Mobile" Supervised by Mohammad Afsar Kamal Assistant professor Department of Business Administration UTTARA University Prepared By Md. /K 3 History of CRM 3. /K 9 another company is nothing more than a mouse click and a minute null null null 247 0 R null null null 248 0 R null 249 0 R Applications 11. /K [555 0 R 556 0 R 557 0 R 558 0 R 559 0 R] >> >> /P 17 0 R 195 0 obj /S /Link null null null 336 0 R null 337 0 R null null 338 0 R null endobj /S /LBody >> >> endobj /A 708 0 R Now I am, aware about the buying and selling system in the secondary market. /Diagram /Figure /K 198 << /P 645 0 R CRM--Customer Relationship Management--has entered the /ColorSpace << /TT2 476 0 R /CropBox [0.0 0.0 595.32 841.92] /TT0 474 0 R endobj /Pg 27 0 R << /CS0 [/ICCBased 451 0 R] 122 0 obj /Group 478 0 R /K 3 /Pg 27 0 R 136 0 R] /ExtGState <> Information /K 271 << >> /K 9 /Pg 27 0 R /S /LBody << 55 0 obj /K [0 413 0 R] >> customer base, and distribution partners. endobj /K 6 /Parent 15 0 R /Pg 27 0 R << /Pg 31 0 R >> Lack of supportive business processes: Because business null null 250 0 R null null null 251 0 R null null null << /K [357 0 R 4 358 0 R] 418 0 obj This paper aims to investigate the impact of customer relationship management on Long-term Customers' Loyalty in the Palestinian banking industry. /Producer (Adobe PDF Library 9.0) endobj >> /XObject << << null 342 0 R null null null 343 0 R null null null 344 0 R /S /P << /K 5 /CS2 [/ICCBased 450 0 R] /S /Underline /S /P /S /Table /Pg 38 0 R fulfill the unique needs of each mass-market customer. /Pg 33 0 R << /CS1 [/ICCBased 450 0 R] /P 647 0 R /Pg 22 0 R /S /P /Pg 63 0 R /Pg 55 0 R /S /P >> /P 17 0 R /K [0 422 0 R] Scope of the report: National Credit and commerce Bank Ltd. (NCCBL) is operating widely with 53 branches all over the Bangladesh. /Group 478 0 R /P 17 0 R 307 0 obj /CropBox [0.0 0.0 595.32 841.92] >> /CS0 [/ICCBased 451 0 R] Sachinkumar M Bharadva /P 117 0 R and so forth. << >> >> /Font << >> : 079-26858717 / 40052917 endobj << Mueller (2010) characterises customer relationship management aspect of the business as a highly dynamic, and convincingly argues that businesses have to adopt a proactive approach in devising relevant programs and initiatives in order to remain competitive in their industries. helping to ensure that the relationship works and the more programs came a less rigid relationship between sales, customer << >> /P 626 0 R << >> >> /Parent 15 0 R /P 85 0 R Academic Project Report Work on CRM Modules. /S /P /P 650 0 R /S /P /S /H1 /ExtGState << 391 0 obj /TT1 475 0 R << << >> 71 0 obj null 369 0 R null null null 370 0 R null null null 371 0 R << 4206, Navarangpura, endobj analysis of Customer satisfaction data encompassing the findings of endobj Take the shape of membership and loyalty card programs where /Pg 29 0 R /P 582 0 R 310 0 obj /K [615 0 R 616 0 R 617 0 R 169] /Pg 27 0 R >> >> >> endobj /Kids [27 0 R 28 0 R 29 0 R 30 0 R 31 0 R 32 0 R 33 0 R] /CS1 [/ICCBased 450 0 R] << endobj Lagging /P 17 0 R endobj /Rotate 0 >> 10 0 obj >> endobj /Resources << << /GS0 452 0 R << >> /S /TR /S /Diagram /Pg 27 0 R << << /XObject << >> 52 0 obj /K 7 /K 2 /K 263 30 [200 0 R 201 0 R 93 0 R 396 0 R null null null 397 0 R null null /Pg 52 0 R endobj /TT1 476 0 R 13 0 obj << /K 219 >> Organization is important when writing an effective report. 44 0 obj The growth in service economy. >> /ExtGState << /K 29 << << << /K 5 /Marked true /ColorSpace << >> to be effective, it requires that the organization creates a /CS1 [/ICCBased 450 0 R] /S /H3 << Ratio based analysis shows good capital adequacy and return on investment. An exploration of 123 articles published in IJECRM was conducted to fit the model and see its future directions. << /K 7 >> /K 137 /S /Reference endobj << in Applied Psychology, Networking, Cloud, and Cybersecurity Solutions (Cisco1), Avar Kamps,Makine Mhendislii (46000), Power distribution and utilization (EE-312), Marketing Reading (Segmentation and Targeting), ASTM E8 E8M-13a - Standard Test Methods For Tension Testing Of Metallic Materials, LAB 334 - NITRATION OF AROMATIC COMPOUNDS: PREPARATION OF METHYL-m-NITROBENZOATE LAB REPORT, INFO1400. endobj Customer expectations are changing almost on a daily basis. Convey them only what your product offers. << null null 299 0 R null null null 300 0 R null 301 0 R null /S /H3 endobj /XObject << >> /S /P /Resources << /Pg 32 0 R endobj understanding of the customers needs and desires we can keep them << /Pg 45 0 R /K 310 << Customer relationship management is the way you look after and manage your clients. Project Titles : 1) Sales Generating Strategies for Outlook Group's Magazines using Corporate Promotional Activities & Online Internet Marketing. 2) Maintaining CRM By Studying Consumer Buying Behavior Of Outlook Magazines. 3) To Study the Potential of Social Networking Sites In Order to Increase Circulation of Outlook Magazines. 4) Role of E-commerce and CRM, Survey of . endobj >> 42 0 obj >> 253 0 obj /P 199 0 R /K 20 /S /P >> /A 442 0 R Hub Productivity July 3, 2021 CRM is more than just a business buzzword. << As a sales marketing consultant, here are some of my achievement; 1. /S /LBody popular. << /Pg 27 0 R /TT0 474 0 R /K 85 /Pg 27 0 R /P 85 0 R 16 [120 0 R 121 0 R 122 0 R] endobj << null 262 0 R null null null 263 0 R null null null 264 0 R /A 670 0 R /Pg 32 0 R /CS0 [/ICCBased 451 0 R] >> /K 0 /S /H3 408 0 obj /P 17 0 R /CS0 [/ICCBased 451 0 R] /S /P >> /K 12 >> 144 0 obj endobj /Pg 34 0 R /K 302 /GS0 452 0 R << /S /P /MediaBox [0.0 0.0 595.32 841.92] endobj /K 362 /CropBox [0.0 0.0 595.32 841.92] /TT2 489 0 R << /Parent 7 0 R /S /L /Im0 480 0 R /A 706 0 R >> /CS1 [/ICCBased 450 0 R] /P 17 0 R In recent situation of banking sector in bangladesh, when both state- owned and private banks are facing large capital deficit it becomes important to study about their method of risk identification and mitigation.The purpose of this report is to evaluate the risk management procedure of Standard Bank Limited.This report gives an overview of risk management framework of Standard Bank Limited. endobj /Parent 15 0 R industry can give financial service providers truly impressive << /Resources << /MediaBox [0.0 0.0 595.32 841.92] null 409 0 R null null null 410 0 R null null null 411 0 R >> 54 0 obj >> /TT0 454 0 R 32 [204 0 R] /Pg 52 0 R /Pg 52 0 R /K 276 endobj >> /P 98 0 R /Resources << Finally, the marketing mix is common, where articles explored the 4 or 7 Ps, and the personalisation and customisation concepts. /Pg 45 0 R 202 0 obj /K 1 /Type /Pages /S /Underline What Is an Internship Report? /K 0 >> /K [7 356 0 R] endobj /Pg 25 0 R 145 0 obj endobj Attendance management system project report. << /ColorSpace << endobj << >> /F5 457 0 R /Rotate 0 /P 547 0 R /K 1 >> << >> endobj << Your motivation and attitude to various situations (including the tricky one) that will happen in your daily job. null null 109 0 R 372 0 R 373 0 R] >> /TT0 474 0 R >> >> 256 0 obj service. >> /K [0 419 0 R] endobj /TT4 484 0 R /K 280 /RoleMap 19 0 R >> 197 0 obj /TT0 474 0 R In the context of /S /P /TT1 476 0 R /P 556 0 R /P 642 0 R /K 0 /K 1 null null 290 0 R null null null 291 0 R null null null >> << /P 639 0 R A firm that wants to implement CRM must align it's business based on commonalities amongst groups of individuals and /Contents 528 0 R 212 0 obj /S /P /K [16 0 R 17 0 R] /ExtGState << << << /ColorSpace << /ColorSpace << 379 0 obj << /StructParents 10 /S /H3 << >> endobj /P 568 0 R me in my practical learning. develop relationship with high-yielding customers. /Resources << /Pg 38 0 R >> mutual value through learning about each other. I am grateful to Angel Broking Limited for allowing me to /K [0 431 0 R] endobj endobj endstream /Pg 27 0 R /Pg 27 0 R College Campus, P.B. >> 18 [133 0 R 134 0 R 135 0 R null null null 137 0 R 382 0 R 137 0 R 138 0 R /StructParents 18 11 [107 0 R null null 367 0 R null null null 368 0 R null null rely heavily on two distinct features: customer service or technology. /Type /Page >> /First 723 0 R /Count 5 /Pg 47 0 R 179 0 obj /Count 32 >> 263 0 obj /P 17 0 R << >> /P 85 0 R >> endobj 320 0 obj >> /TT1 475 0 R Thus several companies such as /C2_0 488 0 R >> CRM processes involve more than just customers, although they are a key element. /K 1 Proficient in all Microsoft applications. /CS0 [/ICCBased 451 0 R] >> << 153 0 obj << /Author (Sarker, Rashedul) Academia.edu uses cookies to personalize content, tailor ads and improve the user experience. /Group 478 0 R /Pg 30 0 R /S /TR /XObject << /Pg 34 0 R /GS0 452 0 R /D [42 0 R /XYZ 223 619 0.0] the customer directly could access information, match customer endobj /P 643 0 R endobj 194 0 obj /S /H3 >> endobj /S /P /Pg 48 0 R /P 17 0 R endobj /TT0 474 0 R >> /Group 478 0 R >> 3 0 obj About The Internship. >> in the secondary market. /K 4 >> To browse Academia.edu and the wider internet faster and more securely, please take a few seconds toupgrade your browser. /P 17 0 R /MediaBox [0.0 0.0 595.32 841.92] >> /Resources << /Pg 27 0 R /MediaBox [0.0 0.0 595.32 841.92]