qantas group risk management policy qantas group risk management policy

He has over 35 years experience in aviation across a variety of roles, including six years as Chief Financial Officer for Qantas International and 12 years managing regional arm, QantasLink. 1 . We were also told inexperience led to close calls, because it wasvital luggage and cargo be loaded onto planes correctly for the right weight distribution. Andrew Finch joined the Qantas Group in 2012 and is the Qantas Groups General Counsel and Group Executive, Office of the CEO (being the Groups central assurance functions of safety, security and internal audit). Across our workforce, we maintain an 'informed culture' of safety and security. Our commitment to strengthening business resilience and fostering a risk aware culture creates the foundation for sustainable performance and adaptability to respond to shifting market conditions. During the pandemic we made tough but necessary decisions to ensure that we survived and could recover quickly. Qantas told ABC's Four Cornerthat it "shows a safety management system that is working and designed to capture human error through multiple fail-safes". "I totally enjoyed my time with Qantas," he said. We recognise that corruption has a negative social, economic, political and anti-competitive impact wherever it occurs. Learnabout how we're managing our climate risk by enhancing our understanding of the physical and transitional risks, as well as emerging opportunities that may arise from a changing climate. Opens in a new window The Group reported a $1.43 billion Underlying Profit Before Tax and Statutory Profit After Tax was $1.0 billion. Opens in a new window They feared the holes were moving closer together. Vanessa has a Bachelor of Business and was admitted as a Member of the Institute of Chartered Accountants in 1994. This includes aviation safety, WHS, environment, security (including cyber security) and business resilience matters. "I would say that the Australian domestic market is the most competitive in the world. as a single source of publicly available policies, procedures, initiatives and performance indicators across our material issues, starting with our Climate Change and Carbon Disclosures. We test the strength of our culture through annual employee surveys and analysis of retention and turnover, using the insights to find out what's important to our employees and how we can improve in future. To find out more about our environmental strategy and performance, 4.2 Risk management process The risk management system is dynamic and is designed to adapt to GTN's developments and any changes in the risk profile over time. Every employee and contractor is aware of risks to the business and their responsibility to manage those risks, and we encourage employees to highlight actual or potential concerns. However, it saysit requires fewer engineers than it had pre-COVID because maintenance requirements are much lower, with its 747-fleet retired and international capacity down. Risk management explicitly addresses uncertainty. Since its privatisation 30 years ago, it has been finding creative ways to cut labour costs. Our Board of Directors combines deep experience and diverse perspectives to ensure we're delivering against our strategy and meeting our responsibilities to investors and other stakeholders. Jetstar-branded carriers operate more than 5,000 flights a week to more than 85 destinations. Scope Definitions 1) Life insurance and pension programs are primarily managed by HR and Group Compensation & Benefits. Upgrade my browser. . "We're expected to do basically the tasks that the Qantas ground services did, but with a lot less numbers and experience," said one worker from an outsourcedcompany used byQantas to manage ground-handling. Photo: Qantas News Room. hR:)[%_f: -7Q&vj;gm ! q$u}^VQ PI He has also been a press secretary and senior political adviser to various Australian political leaders and Ministers and worked as a journalist in newspapers and television in Australia, the US and UK. As a result, we have emerged from the pandemic a stronger and more resilient company. The Group also supported critical government missions to repatriate Australians escaping civil unrest in Afghanistan, with 16 flights between Dubai and Australia. Risk refers to the probability of an event and potential consequences, both positive and negative, to UNCG. The Board has established Committees that are responsible for considering detailed issues and making recommendations to the Board. Investors have been selling this fund manager's shares following the release of a disappointing half-year . The two TMCs officially came together on 1 January, 2023, after the larger Gattinoni Group (which also . *Please note, applicants must have unrestricted working rights to live and work in the USA. COVID-19 is the biggest challenge ever faced by global aviation and its impacts will be felt for some time. Upgrade your web browser for an enhanced experience. We're proud of our joint collaboration with government and broader industry to strengthen Australias approach to anti-corruption through our participation in dedicated focus groups, such as the Bribery Prevention Network and our association with industry bodies such as the Global Compact Network. The Group acknowledges the complexity of immigration issues and respects that there are various views in the community and amongst shareholders about Australias immigration policy. Using this risk-based approach, we may also deliver training to contractors, agents or persons who may act on our behalf. Prior to this, Mr Evans was CEO Qantas International & Freight where he led the successful turnaround of Qantas international operations and the arrival of Boeing 787-9 Deamliners into the Qantas Fleet. During FY22 this included: The Business Integrity & Compliance team support the business on meeting the requirements of human rights related legislation, practices and standards, including through assessment of suppliers in our supply chain assurance program. Risk management Observations. Lesley is a Director of the Australian Brandenburg Orchestra since October 2015, a Director of Venues NSW since May 2017, a member of Chief Executive Women and was previously a Director of Taylor Fry Pty Ltd from 2015 to 2017, a Director of the Qantas Foundation from 2009 to 2017, and a non-executive director of UNICEF Australia from 2006 to 2015. Famously, on October 29, 2011, Qantas chief executiveAlan Joyce grounded the entire Qantas fleet worldwide, leaving tens of thousands of passengers stranded during an industrial dispute with pilots, engineers and ground-handlers. As a matter of fact, only particular people are gifted with a talent for writing. Mr Joyce served as founding Chief Executive Officer of Jetstar for five years from October 2003, establishing its operations in Australia and across Asia. )urWubOrG@jSaGL3TQVQd; zt LR*E%p5s0"{a6z ,6(}`uh9!>_F#>U jyYdQ'n'TR6E]Mh"R(g&KLytK)i[yjMi%\RoJERtpzMnin7}xgeI: /&'!GmU0yDfT2!E'rP[V&HMs`%P,R!N&32&i>&B*E* 2 0 obj Climate scenario analysis allows the Qantas Group to estimate how we are positioned to withstand different climate futures over the medium to long-term. _^)%Ngx:(uC$[[$[[$[[$[[$[[$[[d"Ssmf_:'c[tlWzgpf J endstream endobj 37 0 obj <> endobj 38 0 obj <> endobj 39 0 obj <> endobj 40 0 obj <>stream We are committed to achieving world class environmental performance in all aspects of our business, reducing our emissions footprint, and contributing to the growth of a low-carbon economy. The Qantas Group highly values and promotes a speaking up culture, where all Disclosing Persons feel comfortable to raise matters that are of legitimate concern to them, including in relation to a potential breach of any legal or regulatory requirement or a Qantas Group Policy. Pilot Keith Marriott retired in 2020 after a career flying planes for Qantas that spanned 36 years. As a company thats been around for 96 years, Qantas is used to looking at the big picture. $75,000-$85,000 USD. Mr Evans was the Chief Financial Officer of the Qantas Group from March 2010 to February 2015. In the aeroplane cabin, flight attendants employed on "legacy" pay rates can work alongside employees on basic award pay from labour hire firms, and cabin crew employed by wholly-owned Qantas subsidiaries established to supply labour at cheaper rates. CHESS also has oversight of risks associated with regulatory compliance. He is careful not to overstate safety concerns but acknowledges risks have grown. Secure Your Legacy. Qantas takes the challenge of human-induced climate change very seriously, as recognised in the release of our GroupClimate Action Plan (PDF)in 2022. Earlier today, Qantas, Australia's flag carrier, said it expected to add 8,500 roles over the next decade, a move that it said represented a signal that the aviation industry was moving into a . We do this by implementing an effective risk management framework that is embedded in the Bank's processes and culture. Our commitment is reflected in ourCode of Conduct and Ethics[PDF],Human Rights Policy Statement[PDF]and ourModern Slavery Statement[PDF]. Our Supply Chain Assurance program, launched in FY18, has a clear focus on six key risk areas: This program helps us understand how our suppliers are producing the goods and services we pay them for, and to make sure they comply with Qantas'Supplier Requirements (PDF). The frequency with which the Board is informed about issues depends on the significance of the specific risk. A Whistleblower program is an important element in deterring corrupt, illegal or other undesirable conduct. The Qantas Group is committed to transparency on key performance indicators, including environmental, financial and social. The national carrier has a proud history of stepping up in times of crisis and the Group will continue to work closely with the Federal Government to provide repatriation flights, support export industries, share medical aid with our neighbours. Mr Finch has more than 25 years legal experience in Australia and overseas, joining the Qantas Group from the leading Australian practice of Allens, where he had been a partner specialising in mergers and acquisitions, equity capital markets and general corporate and governance advice. Andrew was previously the founder and Managing Director of a large public affairs firm that was acquired by the Ogilvy Group in 2001. For Qantas, these partners include Make-A-Wish Australia, the National Australia Day Council, Sydney Gay & Lesbian Mardi Gras, UNICEF Australia, the Great Barrier Reef Foundation and Oz Harvest. Investor day Opens in new window, To read our CDP Climate Change disclosures, please visit the TheQantas Group Business Practices Document (PDF)provides an overview of our beliefs, values and business practices and highlights the standards to be upheld by all employees. Our Group training matrix identifies those employees who, due to the nature of their role, are required to complete anti-bribery and competition law training. Under the Qantas Group COVID-19 Vaccination Policyall Australia-based new employees of a Qantas Group entity must be fully vaccinated with an Approved COVID-19 Vaccine and provide Evidence. Since 2007, our The Group Policies apply to Qantas Group entities and employees in line with the Group's Corporate Governance . Training is primarily delivered online, however we may conduct face-to-face training for employees operating in high-risk roles following consideration of factors such as the corruption risk index of the country, the level of interaction with government, and the nature of the business activity. Our approach Responsible lending Our credit policies incorporate consideration of ESG risk, regulatory requirements and voluntary commitments. It is designed to identify, assess, monitor and manage risk. Qantas's early rally lost steam and closed 0.3 per cent lower at $6.515. Learn about our corporate governance framework which is designed to ensure the Group lives up to its obligations and commitments as it works to enhance shareholder value. Tino commenced his career in professional firms, including Ernst & Young, where he held Tax Accounting and Audit positions in Australia and the UK. We're playing an active role in setting and meeting these ambitious targets, and were guided by a simple philosophy: measure, reduce, offset and influence. Our Code of Conduct and Ethics and our Group Business Practices document outlines the obligations of our employees, contractors and those we do business with in relation to anti-bribery and corruption, and together with guidance from global regulators, collectively form our anti-bribery and corruption compliance program. This may lead to the closure of some of its international business segments. Qantas Data Book 2017. Bags are being loaded onto aircraft incorrectly. Opens in a new window We are committed to managing the risks that come with a volatile environment by strengthening business resilience and building an agile, adaptive culture - giving us the foundations for sustainable performance in all market conditions. ". The Qantas Group entered the crisis in better shape than most airlines. The findings showed Qantas had similar instances to the national workplace averages but we want the Qantas Group to be significantly better than this. On industrial relations, Qantas is notoriously hard-line. "Any one of those things on their ownisn't a big deal to deal with, but when you start adding them up all together, across multiple flights, that starts to become a concern for safety.". Now, the first thing we do is have a look at what work is up to its time limit and has to be done, so the plane can fly the next day.". He has been involved in start-ups, mergers, acquisitions and major change programs. Risk management is a part of decision making. The Group has considered transport of unsuccessful asylum seekers through multiple lenses, including as part of the salient human rights issues assessment undertaken in 2018; a targeted risk assessment inclusive of the impact to our broader stakeholder group; and the Groups capacity and qualification to second guess a complex and comprehensive regulatory and judicial process. <> Prior to joining the Qantas Group in 1999, Mr Evans held a number of corporate finance roles with Caltex Australia and KPMG in Australia and the UK. Alan Joyce has been Chief Executive Officer and Managing Director of Qantas since November 2008. contacting the Whistleblower hotline, which is independently managed on behalf of Qantas by PricewaterhouseCoopers (via phone on 1800 855 212 or +612 82661453, via. 2008/09 Qantas Data Book . |}CWM[]*C:5m6n~5V}xwm]\M^^uwHYc'{{u9+jt4o\>-{67['aN~_aR,X,,EQ+:#W9u^P5B-9;+u A=3I{ ,ymxd1g9f)y>G#|DQaFAFaFAFa.A.a.A.aAaA@ @ @ @ @ @ @ yyx Risk management is systematic, structured and timely. It is usual for each risk to have a named risk owner. "It takes a long time to become a pilot. Opens in new window hereOpens in new window Qantas makes no apologies. This incident can be seen one of two ways:The fact that a supervisor apparently picked up the error before the plane departed could suggest that the Swiss cheese defences are robust. The Group Business Resilience Management System (GBRMS) is an integrated response and recovery system across Qantas Group's strategic, operational and tactical environments, and is subject to a variety of airline and safety standards and regulations. In FY22, the Group operated more than 220 repatriation flights for the Australian Government, bringing people home from around the world. Storms threaten north-east United States after tearing through the south, leaving 10 dead, Canberra coach Ricky Stuart slams NRL, RLPA following further concussion controversy, 'How dare they': Possum Magic author hits out at 'ridiculous' Roald Dahl edits, 'Dastardly and heinous crime': Philippines governor killed at home by unknown gunmen, Vanuatu hit by two cyclones and twin earthquakes in two days, Emily was studying law when she had to go to court. "But what we're seeing at the moment, we're seeing them occur multiple times in the day. The system is recognised globally by the industry as an example of best practice and forms the foundation of our risk management approach. Following ongoing discussions with the Department of Home Affairs about the repatriation of deportees who have not been granted asylum by the Australian Government, the Department has updated its Persons in Custody (PIC) form so that airlines are advised whether an individual has outstanding proceedings before a court or tribunal prior to international transportation. 3 0 obj The Group aims to ensure a safe and fair working environment for our people and we also recognise the rights of our employees to freedom of association with unions and collective bargaining. Salient human rights issues are those that are likely to have the most severe negative impact on people, through a companys activities or business relationships. With the Groups international flying operations still well below pre-pandemic levels, the repatriation of deportees at the request of the Australian Government has been limited to a low number of Involuntary Deportees. The role of CEO of Qantas Domestic and [] Read more Join Qantas Frequent Flyerorsubscribe to Red Email today. Where appropriate, we're committed to working with external organisations and initiatives that promote transparent reporting of financial and non-financial metrics in the public interest. Further detail on our supply chain assurance program can be found in our Modern Slavery Statement. Watch Four Corners' full investigation into the chaos inside Qantas tonight at 8:30 on ABC TV and ABC iview. View the highlights from the latest and previous Full Year Results announcements. "We're seeing them occur across multiple weeks, and ultimately that's where things start to increase in operational complexity. This policy establishes the framework for a formal risk management program by designating responsibility for risk identification and analysis, planning for risk mitigation, and outlining program management and oversight. We also report our findings in the Qantas Group Annual Review. Since 2014 Stephanie has served as a Board Director and Vice Chair for the Association for Data-driven Marketing and Advertising (ADMA).