To do this, start the Alexa app and navigate to the More menu, located in the bottom right-hand corner. The light ring should turn orange or amber when it is resetting. You dont have to add my, which might confuse the app, and Alexa would reply that it couldnt play it. You can check for your Echo software version by going to the Alexa app. Open the Alexa app. 3. Things I've tried: To make it a bit easier, weve prepared a quick overview of the steps you need to take to initiate a soft reset of both apps. Many times, the issue happens due to account conflict where a user has two different Spotify accounts free and premium. I try to ask alexa to play any radio station, she tells me the station bit doesnt play it. If you see a red light on the top of your device near the microphone button, then its muted. We shall start with the basic fixes first that tend to get overlooked. 2 Images. In your household, there could be several accounts. Keep this trick around just in case anything comes up in the future. I can make the Spotify App connect and play audio to each Sonos with absolutely no issue. For context, this is well above the runner-up, Miley Cyrus, who has 82 million monthly listeners. Go to Settings on your phone to check how much storage you have left. Choose Spotify from the Music and Podcast option. You might have accidentally muted your Echo device. Even now in the top bar of the Spotify Community web, I can see the option "Get premium" and when I click it says to upgrade to Family Plan, see screenshots below. But, some people still face issues and don't know how to link Spotify to Alexa. It doesnt play ANY playlist Ive made. 1. Perhaps that might cause the issue. Switch back to your browser and go back to the Alexa site 4. We won't send you spam. Tap on About and you will find the Device software version. We hope this helped you to get more listening enjoyment out of Alexa and Spotify. To do so, unlink your free account (as shown below) and add the one with a premium subscription. Thankfully, Microsoft is now testing limited integration between iPhones and Windows 11 PCs. Restart your Echo. Are they still not communicating correctly after you have linked your accounts? Once its downloaded, connect Alexa to the desktop player. If you have multiple Spotify accounts, make sure youre linking the correct one to avoid compatibility issues. What about those playlists that youre following, whose names you cannot edit? You should see an orange/amber pulse, then it will turn off. From there you should tap on DEFAULT MUSIC SERVICES, and then tap SPOTIFY, and lastly press the DONE button. If you have an Amazon profile for each member or Spotify account you can switch between them using Alexa. Email Barry at barry@bigtechquestion.com. I see both the "Premium" option on the Spotifyweb player and the "Get Premium" option on the community, I think those aren't dynamic and stay whether you are premium or not. All rights reserved -, Solutions if you can't link Spotify to Alexa, 7. Select your Echo speaker from the list of devices. Tap Music &. Sorry, that device is disconnected. Launch Alexa app > tap hamburger button > go to Settings Under Music > tap on Default Services Inside Default Music Library tab select Spotify Disable Shuffle Option on Spotify If you have the Shuffle music option enabled on Spotify, then your Amazon Echo may not play music from it. I am a free customer and Alexa refuses to play my lists. If you were logged in the whole time, the next thing we would recommend doing from here is unlinking your Spotify account from your Alexa and then linking it up again. If youre finding that Spotify is playing a random public playlist of the same name as one you have saved in your playlist Library, try adding the magic word my. A quick way to resolve such issues is to simply go into both apps and clear the data. Echo may also have trouble playing audio files from Amazon music. As we always do with these guides, well kick off with the simplest solution first. If that has not worked, the next step is to perform a different type of reboot. Open your playlist and tap on the three-dot icon at the top. This should refresh the list of available playlists. Here you will find your speaker groups and Echo devices. If you see a red light on the top of your device near the microphone button, then it's muted. UNMUTE AND TURN UP THE VOLUME You may have unintentionally muted your Echo device. Then, tap on the Update button. Press Disable Skill. For that, go to your account settings followed by Apps. AI won't take over the world! Log in to your Spotify account. If its not updated, it can cause a few problems, such as not connecting to your Spotify. People sometimes have two (or even more) Spotify accounts. So begin by restarting your Echo device (Echo, Echo dot, or Echo plus, etc.) First, go to your Alexa app on your smartphone. Alexa, play *playlist name* from Spotify. So it now tosses up all this random rubbish Feb 28, 2023 12:22 PM EST. Click on that. Check Spotify Login Status 5. Tap Settings. When you change the default to Spotify, she will then play songs from that app when you tell her to play your favorite song. So, for example: By the way, you know you can shuffle playlists, right? The content remains unbiased and authentic. Or maybe does Alexa think that my account is not Premium? Sometimes, you might accidentally be logged out from your Spotify. If they are, and they still arent communicating correctly, the next step is to forget the Echo from your Spotify account. And a day later, suddenly the process where you use Alexa to disable/enable the account linking magically works today. Spotify should not show up in Alexa. Maybe Spotify is not linking with Amazon Alexa because Spotify is not your default music service. Sometimes you may get accidentally logged out of your Spotify account, then Alexa wont work. Once your phone is finished booting back up, open the Spotify app and re-pair the Echo again. Where is it hidden? There are many possible reasons why you cant link your Spotify to your Amazon Alexa. Tap the menu in the top-left. Try calling Amazon and Spotify customer service, and describing your issue to them. To sign out, open the app, click on Settings, and scroll down. As you probably know, performing a factory reset will erase all settings, including any unseen bugprobably caused by incorrect settings. If Shuffle was used the last time you played the music streaming app, turn it off to see if it remedies the issue. In the slide-up prompt, tap Delete App again. If youre still unable to connect/play Spotify Music with Alexa, check to see if Explicit Filtering is turned on in the Alexa app. Programming A GE Universal Remote Instructions. Click on that. Find the icon CONNECT TO A DEVICE. Alexa Bliss Wallpaper HD 1.0 APK-Download fr Android. I got it back by changing the NAMES of my Playlists, mostly by just adding my .like..I have a Nursery playlistnow its Name is my nursery Playlist. 2. Once that is completed, open the Spotify app and look in the bottom right corner. Can turn them on by alexa app anf play music vy alrxa app but cant get it to work by voice with sonos, Same problem. Here is how I fixed it. Naturally, if you are not logged into you Spotify account, you Alexa wont be able to get in there and access your music or podcasts. So you need to add the correct Spotify account to the Alexa app. Yep. I've tried removing the Sonos skill from Alexa and re-adding the skill. When it redirects to the Alexa app, close and uninstall the app 3. One thing to note here is that you can only edit the names of playlists that youve created yourself. Playing Spotify through your laptop or desktop computer grants you more control than the mobile app. When enough time has passed, plug the cord back in and wait for the Echo to spin the blue ring and come back on. We'll send you an e-mail with instructions to reset your password. This should be located on the top left side of the screen. As an Associate Producer, I assist in the production of numerous MLB Network studio shows including High Heat with Christopher Russo, MLB Central . Scroll down until you see Software Version. If its not up to date, you should have an option to update it. The initial voice command may not work if you have a Spotify account connected to your Echo speaker. To do so, go to your phone Settings > Apps > Spotify or Alexa. Check out these possible cases and solutions, and try to connect the two again. Go to your Sonos app and remove voice services from the room settings, Go to the following page on a web browser: https://alexa.amazon.com, Then go to Smart Home > Devices > Scroll to the bottom and click Forget All, Go back to the Sonos app and configure voice services. Obviously avoid using punctuation, acronyms, initialisms (ie. See attached image below. Tell the representative what steps you have already taken to resolve the problem. The next step is to forget or remove the Echo from your Spotify account. When installing or maintaining electronic devices in your home, make sure to observe the manufacturers instructions at all times. The Alexa and Spotify apps both require some extra space in your phones storage to function properly. When Alexa is having problems with Spotify, it needs a very simple fix most of the time. For a more stable internet, you want to connect your Echo device to a 5GHz Wi-Fi network band (see your routers manual for instructions). The following is the traduction to English of the conversation with Alexa (I useSpanish with Alexa): To configure Spotify in Alexa, Iopened Alexa app in my smartphone and I went to Configuration / Music and I configured myaccount, using Facebook to log in Spotify. Look for Alexa in your App list that has access to your Spotify. The next thing you can do is initiate a soft reset(restart) of both apps. Until now, the heart button in Spotify served as a quick shortcut to add a song to your account's . Open the Alexa app on your mobile device and tap the menu icon in the top left-hand corner (the menu icon looks like three horizontal lines). Fix 7. Click on the More section in the bottom right corner. Once its unlinked, close the app and open it back up. If youve tried all of these steps and are still having trouble, the last thing is to reset your Alexa device. If. Find the IP address of your router. Then, you will need to shut the app down and restart your phone to enact the change. Tap Settings. Check Your Default Music Service Settings. ref number : 1832266146, I have the same problem has anyone resolved this issue, And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind. (Windmills Of Your Mind [1967]. First up, youll need to log in to your Spotify app. Lets get stuck right into it, shall we? Depending on the Echo generation, these steps may be different. For a complete list of the commands, visit the Amazon website. Press the button that logs you out and exit the app. Once its deleted, install it back onto your phone and restart it. I think the issue is fairly simple and not something openly advertised. Forgetting the Echo device from the Spotify app has also proved beneficial for users. Resetting your Echo removes any changes to the configurations and settings you have made to Alex, but it is worth it if the bug is finally chased out. Yes, rebooting the device helps to apply any recent change youve made in the Alexa app to your Echo device. How to power cycle your Echo device to make it work with Spotify again. This can be tricky when playing Spotify with Alexa because its not always easy to switch from one profile to the other. Of course, Spotify is also available for free-tier subscription users but in selected countries. Power cycling is also known as an off-on test. There are cases where Alexa wont play Spotify due to the unverified login status of your Spotify account or the volume being turned down. Open the Alexa app on your phone and tap the three-bar icon in the top left-hand corner (the three lines look like horizontal lines). From here, everyone who intends to use it will need to set up their own account with Amazon. See if you are able to use Spotify on Alexa. Update Alexa & Spotify App 4. So, heres how to perform a factory reset on your Amazon Echo Device (Echo Dot, Echo Plus, Echo Show, etc.) [In slightly louder voice] Alexa, play my cheesy 80s music playlist. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'technologyrater_com-mobile-leaderboard-2','ezslot_18',175,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-mobile-leaderboard-2-0');Open it up and then you can connect your phone or Alexa device, which now has more options since its playing through the desktop app. We explain and teach technology, solve tech problems and help you make gadget buying decisions. Most people stream music on their Alexa devices via Spotify. Keeping your apps updated is a good choice for they fix bugs in the app. If you are still having trouble linking your accounts, try using a different web browser or contact Spotify support. The most important thing to note is that you must use the exact name of the playlist you want. To avoid the issue, you need to open the following ports: Step 1. I am ready to throw them out the window. If so, try turning up the volume. Check The Mute And Volume Your Echo device could have accidentally been muted, or the volume could be too low to hear the music. Lately spotify is missing as a music service in the alexa app. That way, you might not have to get into the more time-consuming fixes for no good reason. Always try to use the right commands for Alexa so as not to confuse her. Though Alexa is probably the most reliable product of its type, there is always the potential for something to go amiss. You need a Premium account to use Spotify with Alexa". Assuming Spotify was previously linked to Alexa and youre having problems establishing connections to Spotify, the next thing you want to do is to disconnect Spotify and connect it back.