The complaint has been investigated and resolved to the customers satisfaction. I received all the information I needed and was not interested in their service anymore. It sounds like there is an active subscription on your account. We are, however, constantly working to expand and improve the data available on our site. 4 Yolanda Ong Siew Poh Ooi * Mirasol Parale Jae-Seek Park Simeon R. Paterno * Dutdao Phuttasuatta Generosa Pio De Rod Sukkawat , rommel.ong@aol.com is a possible email address for Rommel. Similar to many other complaints, I also paid $.99 for a one time search on one phone number using PayPal. Add a new unauthorized purchase: ::: Tell us about the purchase. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. Didn't work. I demand my money back!! At first they couldn't even find my account and told me I had no account with them with the bank info they were taking money with each month. They charged me $47.90 for 3 days use; and said it is a one time charge only, no partial reimbursements. Here are 7 more ways to detect identity theft. Update: 4/7/2022Dear Lani:Thank you for your reply and the further information provided with the Trustpilot.com platform. Dear Requester:I received your complaint to the Trustpilot.com page for Spokeo, on April 26, 2022 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. Seven days later I was charged through PayPal for a monthly subscription of $24.95. She did, however, submit my request for reimbursement to the accounting dept. Moreover, the information they provided was inadequate and not worth a dollar much less what has now accumulated to hundreds. Our team members are available 7 days a week, from 5am to 8pm (PST).Thanks!- Spokeo Customer Support. I never wanted to use their service, moreover, I never subscribed to them, because I had no idea about this service, however, somehow I was subscribed and now I get their emails every day stating they have some information about me; emails usually contain small attachments and you know what? New information is added to our system every day. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We need to sue this company already! New information found for Rommel Ong. ComplaintsBoard.com is a leading complaint resolution website on the Internet. And I bring you all things that128 subscribers, Cette Chaine YouTube, c'est un plateau de communication audio-visuelle de l'Institution Louisette-Marie Arnaud, ONG but non997 subscribers. Pero este recurso se encuentra cada vez ms amenazado y, con l, la salud pblica, la seguridad alimentaria y el medio ambiente. The Metropolitan Region of Santiago comprises six sectors, including the capital city of Chile. Once canceled, you will still enjoy all benefits until the end of your current membership term. SPK*SPOKEO SEARCH 19.95 11/03 1/4/16 you took two payments out one of 19.95 and one of 17.85. This is an address people search site. Because I found out, 2 other unauthorized payments were made to Spokeo from my Paypal account: the automatic charge switched ON somehow? Charge for an online people-search website. This is exactly the reason why I'm filing my complaint here as well. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.Thanks-Spokeo Customer Care, The service was unable to track any of the numbers that I was trying to locate who they were issued to. I do not go beyond the point of the free search, which of course provides nothing. I am going to report spokeo to the FCC and law enforcement, I will call my bank and see what they can do about the fraud. I am hoping this goes as smooth as it is supposed to! I literally have not been able to complete one search. I looked for this web, I wrote the number and they said that they have all the information about, so I paid 0,95$. It's my name and last name, my date of birth, but everything else is just a lie. I DID NOT AUTHORIZE THIS TRANSACTION. Do not give your credit card number to this company! New information is added to our system every day. Submit a complaint and get your issue resolved. We offer a comprehensive portfolio of products,1.07K subscribers, Notee: Epekto ng covid! I don't know where they got it and why. I signed up to then be told the number could not be identified. It will go to the REFUND DISPUTE DEPT. Verification can help ensure real people write reviews about real companies. Very unhappy. We should not grant such extraordinary power to organizations that treat us as if we are so insignificant. Pathetic and definitely far from the better business bureau. Chile has experienced some of the worlds largest earthquakes, and has responded by creating an effective building code and seismic activity monitoring system. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. EVERY MONTH! I need that money refunded. I want my money back and I am reporting this to the German-Police. Under the Fair Credit Billing Act, your liability for unauthorized charges depends on whether the thief personally presented your card to make the purchase or just stole the number. In order to locate an account, please provide the following information in an email message to customercare@spokeo.com with the subject title of Trustpilot.com Review Site Complaint:- your full name, or the name(s) of any secondary authorized user(s) on the credit or debit card(s) charged- last 4 digits of the credit or debit card(s) billed, or any expired or secondary card(s)- card type(s) (Visa, MasterCard, etc.) Regards I see on this website that this is a common complaint. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Our team members are available 7 days a week, from 5am to 8pm (PST).Thanks!- Spokeo Customer Support, Information provided by various external sources. I apologize if this was unclear.Unfortunately I was unable to locate a Spokeo account with the information provided in your complaint to assist you with your concern. The numbers start as 1800 (1-800) or just 800. I promptly received a receipt stating, "Thank you for purchasing a 6-Month Bundle Subscription. In the meantime, I will contact my credit card to dispute this charge. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. These random numbers aren't so random., they're actually the phone numbers connecting to Spokeo. This service is not a substitute for your own due diligence, especially if you have concerns about a person's criminal history. I just found a charge for $23.90 on my credit card statement. I cancelled the Paypal auto payment & filled a billing inquiry with American Express. We use dedicated people and clever technology to safeguard our platform. Hello @mg8. Spokeo does not originate or create data, so our data reflects that of the original sources. Then I asked them why did they gave that new account, I never wanted one and never wanted to pay for it. Extremely bad business PracticesYou try to find a phone number, it costs 1.99$ you go for it. This review was chosen algorithmically as the most valued customer feedback. When I tried to call to cancel and get refund, their phone # said they are in a company wide meeting and can't answer the phone. scamming and unauthorized charges to my card. 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For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Any help would be much appreciated. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Put the $19.95 back on my card immediately or I will take action against you. You can call this number 1-877-913-3088 Good luck! It makes absolutely no sense that answering a survey question could have such long-term and bizarre consequences. Most of the time they're unsolicited calls that don't care if you put them on the DO NOT CALL LIST, they call you anyway. I have this well documented. SPK*SPOKEO 18006994 pobiera od sirpnia z mojego konta 19.95$ W smie pobrano 5.wplat,ostatnia 30 grudnia 2013.Nie wiem jak sie od tego uwolnic. Answer (1 of 3): Unauthorized charges are against their terms of service. What reputable company doesn't answer their phone. The company left an official comment on this complaint. Paid the .95 cents to see who was texting me trying to stir up something in my home, paid for the results and it told me that it was a land line. Dear Nami,Thank you very much for the kind words and 5-star rating! My card and laptop was stolen and I believe they have made a payment to spikeo? and now i see they have been billing me $25 a month? I called my bank for this 14.85 chargeif it post we start a fraud investigation on it! The charge SPK*SPOKEO was first reported Feb 6, 2014. In my case there was not much information available that I could not find elsewhere without incurring a fee. Some of our search results may include information that is not fully updated, but new information is added to our system every day.Please note, that since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date until disabled.We want to make sure you're helped. I would never recommend this service or paying for this crap. This is deceptive and I will NEVER use them again. Since the issue continued (I have attempted to use the service on different connections and devices) I thought maybe it was due to billing and I wouldn't need to worry about the issue. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.Thanks!- Spokeo Customer CareDear Lani:I received your complaint to the Trustpilot.com page for Spokeo, on April 4, 2022 regarding our service and charges made on your account, and I am happy to assist in resolving this matter.When making a purchase, we do our best to let you know about the kind of information we may have available. - any other email address(es) (other than the one used to contact us)- if PayPal, the email address associated with the PayPal account- exact amount(s) charged and transaction date(s)Once the account is located and verified, I'd be happy to assist you with your concerns.I apologize for any inconvenience, or hardship this matter may have caused. Date: 4/2/2017 Date: 05.03.2015. Thank you again for using our site and giving us a try!Thanks- Spokeo Customer Care. Dear Trish,We're sorry to hear that we did not provide you with the most up to date or accurate information. Check. Can you help me to stop it and eventually to refund. I signed up and paid for a Spokeo report of myself. It's as though I was literally blocked from a internal source Internal as in your website not the internet in whole or my devices and connections.