All returns must be in the original manufacturer box. We base the cost on your total order amount. Stay up to date on New Arrivals, email exclusives & more. California, USA wildlife.ca.gov Joined July 2009 1,256 Following This is another American retailer that deals with pet supplies. We will process your return or exchange after it arrives. 2023 COLD WIRE MEDIA. Occasionally, we are able to reorder a product, but closeout items are typically unable to be reordered. Train them with harnesses, head collars, and muzzles. Print your return label then select the Process My Refund option on the final page of the process. Due to the weight and size, an additional shipping charge may apply. Best place to get your animal needs met and she employs all the young adults around here. Don't forget litter box and cat litter. You understand and agree that Sierra does not offer any guarantee of performance or expectation, and that the knife by its very nature may be dangerous and potentially lethal. Prices in your shopping cart may change if you click through an email, change or remove a keycode in the keycode box or leave items in the cart after a sale expires. The return policy allows you to exchange the fish for the same type of fish or exchange it for another type of fish of the same price. Get Sierra Fish & Pets can be contacted at (425) 226-3215. For any refund, ropes must be returned in original coil, have original hangtags and plastic wrapper. Yes, since Petco confidently claims that the live freshwater aquatics purchased from their store stays alive for 30 days from the date of purchase, it ensures a refund if the little fish doesnt survive. If you think your fish may have died or gotten sick because of your water quality, it is a good idea to bring in a sample with the fish you wish to return. The unwell fish should then be placed in the bag; never use water from the tap as it may damage or kill the fish. Store Fish Type You Can Return Requirements; Petsmart: Sick, dead or wanted fish: 14 days return window Purchase receipt ID or driver's license home tank water sample: Petco: Sick and dead fish: 30 days return window for live fish Click picture of the product before returning Printed copy of Cali Bamboo's Return Authorization form Packing slip Re-stocking fee of 25% applicable When you follow our online process, a credit will be instantly placed and stored on your Sierra account for 60 days. If your fish starts to show signs of being sick or doesnt act right, you can return it to PetSmart. If you do not want to exchange your fish for a different fish, you can ask for a refund or even a store credit. All of Sierra boats are cosmetic 2nds and may come with minor blemishes, not unlike those that are the result of one or more outings. We simply buy the best closeouts, overstocks and 2nds from some of the best manufacturers in the world and pass the savings on to you. This allows you to have plenty of time to take your pet home, see if it adjusts to its new life, and decide if its the best pet for you. You may request an exchange or refund for your dead fish from any store franchised by Pet Supplies Plus. Sometimes when you buy a pet from PetSmart, things just dont work out. 11AM-5PM Sun This is done to analyze what caused the death of the fish and if its safe for other fish in case you opt for exchange. Registration requires that you go through the registration process and choose a password. Stay connected and get interesting news and updates delivered to your inbox from your pet friends at Sierra Fish & Pets. If a discount is applied to an item you will see Discount Details near the item. Please note: item (s) must be new, unused, in original condition and box, including all parts . Attn: Returns And when it comes to fish, Im very particular about the store brand. You can contact Cali's Petco support team at (888)788-2254 if you fulfill all the terms. Any name printed on the merchandise credit must match the name on the photo ID presented at the time of redemption. (10 Reasons), Why Is Taco Bell So Expensive? Returns without a receipt will receive a non-transferable merchandise credit. To return a sick fish, you will need a copy of the receipt, and the return will need to be done within 14 days of the purchase date. The company allows a 7 to 30 days return and refund policy, depending on which area the store is located. The answer is simple. SHOP PET> Clearance . Just because you get our email/catalogs, doesn't mean you are registered for an account. Reverse Osmosis & Deionizer Water Additives, Freshwater pH Regulators & Alkalinity Buffers, Saltwater pH Regulators & Alkalinity Buffers. Due to the closeout nature of our products, items in low quantities are not guaranteed until they ship. If you adopt a new animal but cant care for it after a while, return it to the PetSmart store. However, not all pet stores offer a return policy. If you have defective merchandise to return, please follow the shipping instructions under "Returning Merchandise". to grow your business. If you are interested in meeting a specific dog, please contact us in advance to find out if the dog will be there. We strive at this location to be the very best all around pet store in the Seattle metro area. For security reasons, we keep a separate database to store web registrations. My favorite part of this particular shop is that they have feeder ghost shrimp for a great price. And the prices you got to be kitten me!! You will not use any air rifle purchased from STP for an unlawful purpose. However, if you happen to buy live fish, freshwater fish and invertebrates from the Petco online store and face a loss of your marine pet within the guaranteed time period, you can call their customer service for a full refund. You will not use any knife purchased from Sierra for an unlawful purpose. Flooring returns require a minimum of five boxes bought, while transition returns require a minimum of five pieces bought. To bring a dead fish back to PetSmart, put the fishs body in a safe box first. We are presently not shipping to international locations (locations other than the 50 United States and U.S. territories). The company strictly bans mailing them back dead fish. We can also provide aquarium relocation, breakdown or vacation services for your existing aquarium. Awesome Local pet and fish store. Not eligible for special shipping offers. Come check out our great selection of these and other bird supplies to optimize the birds health. If a fish dies or becomes sick after you purchase it, you have up to 14 days to return it. 601 S Grady Way Suite M, Renton, WA, US, 98057. Here are the pictures of our most recent kittens up for adoption. Dog Adoption Events at Sierra Fish & Pets every 2nd and 4th weekend of the month. If you decide to exchange your fish rather than receive a refund, staffs at PetSmart may request water from your container to verify that the new fish is safe. This is why it is important to quarantine your fish when you bring them home from a pet store and before you add them to a tank with other fish. If the fish is dead, you can exchange it for a live fish. Filling a bag or container with plastic water is the simplest method to return it to PetSmart. SAVE $10 off $100 with Code: . The email will contain track package button(s), order details, and your tracking number(s). Out of the 2-week return duration? This proves to the store that the fish did die. If you are a California resident, California law provides that you be given the opportunity to opt out of our sharing your personal information with third parties that would use such personal information for their own direct marketing. If the fish moves when you put the net towards it, its not dead and may have just been sleeping. Friday 11am - 7pm. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. You can return a dead fish, a sick fish or an unwanted fish by providing the people at the store a valid photo ID and proof of purchase. A valid government-issued photo ID, name, address, and signature will be required for the merchandise credit to issue and may also be required in order to redeem. (425) 226-3215. PetSmart tests water for free and will be able to tell you what is safe and what isnt. When your order has been shipped, you will receive a shipment confirmation email. This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. (2023 Updated), Does Trader Joes Take EBT? Petsmart sells a wide range of fish, including goldfish, betta, minnow, tetra and shark, among others. It does not mean that you cannot return these items if they do not meet up the requirements provided. They will help you ensure that the animal gets taken care of properly with an effective solution, or they will find resources in your area to give the animal a home. Excludes AK, HI, all U.S. territories, possessions and all international orders. For beginner to expert all the aquascaping rocks and woods plus all the tools, additives and CO2 supplies to go with them. 3. Does Petsmart Sell Bunnies? Yes, if you have purchased a fish from PetSmart and it has passed away, you will need to bring it in with your receipt to get a refund. The staff are fantastic and they have a great selection of fish/pets. They must also be able to provide the items original receipt. Knowing what caused the fishs death will allow you to monitor your other fish for signs of similar illnesses and help you determine the best way to prevent the problem from spreading to your other fish. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How Tall Is Kevin Durant? The sale of air rifles is restricted by some federal, state and local laws. Get Sierra Fish & Pets reviews, rating, hours, phone number, directions and more. All parts, accessories, warranty cards, instructions, ect, must be enclosed and unaltered. https://www.petsmart.com/help/returns-and-refunds-H0008a.html, How Much Does It Cost To Put A Dog To Sleep At PetSmart, Does PetSmart Drug Test? Most manufacturers allow us to accept returned defective merchandise, but some require that the customer return the product directly to them. I tried doing it myself(after, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. (2023 Updated). This credit is redeemable online or in store at any Sierra location. View all return instructions. Always read the manufacturer's warranty included with the product when you unpack it and keep invoices as proof of purchase. Roxy, our 1 year old, Welcome to Zoom Room Dog Training in Bellevue, providing exceptional dog training, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. THE COLD WIRE IS A REGISTERED TRADEMARK OF COLD WIRE MEDIA. (2023 Updated), Does Kroger Take Apple Pay? 601 S Grady Way, Suite M, Renton, WA 98057. www.sierrafishandpets.com. Hop to Sierra for all the supplies to keep your critters healthy and happy. If you can't find your question in our FAQ section, contact us and we'll answer shortly! (2023 Updated), When Does Walmart Restock? But the catch is that the store will only accept it within 14 days of purchase. Pleasing customers and pampering pets since 1972. Click on the "Unsubscribe" link at the bottom of any Sierra email you have received. Sierra Fish & Pets, a full service aquatic service company, serves the entire Greater Seattle area. PetSmart replaces and exchanges fish for a variety of reasons, and as long as you have part of the fish and the receipt, they will accept your return. The customer will be contacted before any restocking fee is assessed in order to give the customer the option of approving the restocking fee or having the product returned to the customer. (Updated 2023), What Time Does McDonalds Open? The last store on our list that allows returns for the purchase of fish is a local pet store that offers natural and non-natural pet foods. Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. You can return any unwanted fish to PetSmart. Please call store to see if they are still up for adoption or if they have found loving homes425-226-3215 Call us, We would love your support in voting for us as the Best Pet Store in Renton Sierra Fish & Pets. Must ship Standard Ground within the 48 contiguous U.S. only. If your fish is sick, it may not show symptoms for several days. You should inform them that the fish is sick, so they can also put it in a quarantine tank, so other healthy fish are not exposed to it. PetSmart wants to keep their customers happy, and they offer a return policy that makes it possible for you to return your fish to the store for any reason within 14 days. BBB File Opened: 11/12/2009. Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. And, as proof of purchase, you will also need the original purchase receipt. They can also get sick when they come in contact with other fish that are kept in the same tank as them. While this is clearly stated in the return policy, it may come down to each store. If items are left in the cart for several days and you discover they are removed, they may be sold out. All quality manufacturers have great products they must sell at extra-low prices for the reasons listed below. Enjoy an aquarium without lifting a finger. This box shows you an itemized display of the discounts applied to each item and the price breakdown. (2023 Updated), Why Is Chilean Sea Bass So Expensive? Petco won't accept returns for sales that occurred more than 60 days ago, and you will suffer a 25% restocking charge. Family owned full-line pet supply store servicing Renton and surrounding areas since 1972. Keep on reading to find out! If the gills are not moving, the fish is no longer moving and might be dead. If you don't have a receipt and used your Pet Rewards account to purchase, we can look up that information for you. Yes, Petsmart allows a return of sick fish within the time frame of 14 days after your purchase. Click the link and write in Sierra Fish & Pets. It includes information about how long your customer has to make the return and which items are included or excluded from the policy. ALL RIGHTS RESERVED. Fuel (for lanterns, lighters, stoves, etc.) Petco Customer Service will provide the Returns Merchandise Authorization Number (RMA) to the customer with return instructions. It has fish varieties from the family of freshwater fish, saltwater fish, invertebrates and pond fish. But you also need to prove the fish keeper with the proof of illness identified by the vet so that your return is legitimatized. This credit is redeemable online or in store at any Sierra location. Accessorize your bird cage with perches, ladders, swings, bird baths, and nesting boxes. If they appear completely cloudy or are sunken in, its a sign the fish is dead. Our policy is to break even on shipping and handling charges. When you buy a fish, you hope to have it for several years. May 21 @ 11:00 am - 3:00 pm. Original shipping cost will not be refunded unless there was a Sierra error. Using this shipping method, we have calculated that you will pay less dollar-for-dollar in shipping per order. With a return policy on all its items like pet food, merchandise and other pet stuff, Pet Supplies Plus also allows return on its sale of live fish. Website. We are unable to accept returns on clearance items. (2023 Updated), Does Sam's Club Have Curbside Pickup? If you buy a fish from PetSmart and it passes away, you can return it within 14 days of the purchase date as long as you have the receipt. There have been few complaints about some stores not accepting returns. Fuel contained within certain products restrict them from being sold online and shipped outside of the 48 contiguous U.S. Registration is optional and is not required for checkout.. Stay up to date on New Arrivals, email exclusives & more. If you are a repeat customer they also give discounts:). Petco allows returns for all the fish it sells. This is my favorite pet shop in wa state. Home - PetSmart - PetSmart Fish Return Policy. If you used PayPal and PayPal Credit to make the original purchase, learn more about how to receive refunds through these third-party payment options. All Right Reserved Designed by UNIweb. Email this Business. It sells a variety of fish like male and female betta, goldfish, platys, angelfish, and many more. Some shipping companies require that a representative inspect the damaged package. We . Look closely at its gills to see if they are moving in and out. Hop to Sierra for all the supplies to keep your critters healthy and happy. Yes, Petsmart accepts returns for all kinds of fish that it sells. You may exchange your fish for another fish of the same type or a different type. PetSmart accepts the return of live fish as long as you have a receipt and are able to return it within 14 days of purchasing it. Sierra has decided not to sell air rifles on-line. But you dont have to worry about that now. We have a complete aquarium service team that offers design, installation, and maintenance services for your home or office. In case of any changes in the products or services of the companies, all the information below is supposed to change at any time. Pet Supplies Plus does not offer any provision for its customers to sell their fish, be it betta, saltwater or freshwater fish. Save. Years in Business: 50. Business Started: 4/1/1972. Is It Possible To Bring Back PetSmart A Sick Fish? Must ship Standard Ground within the 48 contiguous U.S. only. While Petsmart allows a 14 daysreturn, Petco gives a 30-daysreturnperiod, and Pet Supplies Plus allows a 7 to 30 days return policy. Get any bird the correct bird foods or treat stick. Please note that it may take us up to 30 days to fully process your opt-out request. Due to varying international restrictions, Sierra cannot ship food i.e. Yes, you can. No. They only allow returns for those fish purchased from them. Our customer service representatives are available Monday - Friday 8 a.m.-5 p.m. EST, we are closed on Saturday & Sunday. We are considered one of the top rated saltwater aquarium stores in WA. If you think your fish may be dead, check for some of these signs. Shop. It will also give them a chance to look at it and decide what caused its death. After 60 days, any unused credit will refund to the original method of payment. It would be wise to try to decrease the amount of time the fish spends in the fish tank by returning it directly to PetSmart. Can I Return Fish To PetSmart? For this information, you may have to find out from your nearest Petco store locally.