They replied COLDLY that I was out of the 30-day return period. it takes almost 24 hours for responses.I am hoping for your assistance with this ongoing matter. I placed an order on 1/16/2022 the order has gotten lost in the mail and still has not shown up. I'm very interested in this product for myself and possibly selling the product to others! Here's an easy way to get started with your cream makeup! He has emailed back multiple times expressing the same thing and nobody is replying. Seint beauty products are not considered vegan because they do contain beeswax. This ingredient caused toxicity and atrophy to human cells in a test tube study, that we detailed more at length in our Function of Beauty reviews article. You can still see my skin underneath, it just looks more perfected.. I still recommended you guys to my customers, **************** but I dont intend to anymore. We believe there is a truth and a wholeness in beauty, and that concept brings us back to beauty being divine and holy. So if you are at the end of your line with this company , I think the BBB is the way to go. Bloggers and Youtubers are welcome but please read our rules before you post. Pros and cons? I LOVE makeup and skincare. Ive had to file a dispute charge with my credit card company. My sister stopped talking to me for a hot minute because she tried to get me to join her group and I absolutely trashed talked Seint. However, this is not breaking news; what matters is that you are well informed about such brands to avoid being duped by them. While the $26 IIID Palette 12 comes in four colors, I highly recommend adding some stickers for a touch of personalization. This is not good because you dont even have a phone number to call. I contacted her and told her I am just unhappy with this makeup overall and the whole experience and asked for a refund and said I would gladly return the tray of makeup. Cara Brook, a self-taught makeup artist, is the founder and CEO of Seint Cosmetics. Do yourself a favor and don't try this MLM horrible makeup company. IIID Palette 18. If you are interested in at-home red light therapy, then you must check Solawave. Interested consumers can check out Ilia True Skin Serum Foundation at this Amazon link, where its available in many shades. Customer's email was responded to the same day. This customer's order was placed on 02/17/22. The only time you are saving is taking off 3 lids. ","created_at":"2022-10-18T20:25:41-04:00","body_html":"\u003cscript type=\"application\/ld+json\"\u003e\/\/ \u003c! I had a quick look at their site and I don't get it. Seint (formerly Maskcara Beauty) is about bringing beauty to the world by enhancing the beauty in every face. At 11 years old, she could tell that there was a problem with the beauty industry. An MLM company mainly involves a hierarchy of roles to be ascended through successful sales or recruitment and is also tied to rewards and promotions for the associates. Its worth noting that sale items are exempt from their policy. This change is inspired by our belief that seeking, experiencing, and cultivating beauty is a sacred work; the work of saints. Consumers seem to rate Seint well from an aesthetic perspective. I am asking for a refund because of horrible color matching, untimely matching to the point where I couldn't return anything and horrible customer service! In 2013, she launched Maskcara Beauty, a makeup line based on the idea that women should use makeup to enhance their true beauty. Seint Beauty, formerly known as Maskcara, is a MLM that I recently became aware of after being invited to a makeup related Facebook group by my boyfriend's sister.I'd imagine that's how most people discover them if they did not follow the original blog. I just wasted $150! I assume if they aren't discussing anything like that they probably aren't but wanted to ask! While creams are great for melting into your skin, you may have areas on your face that you don't want the creams to melt into quite as much. The company took no action to determine whether this was fraudulent, they simply canceled my order. Want to give SEINT a try but don't want to . it has been a nightmare since. Seint Makeup Controversy | A Brief Introduction Cara Brook, a self-taught makeup artist, is the founder and CEO of Seint Cosmetics. Every product you buy in the US tells you the package size/weight! I reached out to the artist who in return advised me to try purchasing another primer. . I tried telling her it was a pyramid scheme and she got so annoyed at me. Overall texture of the makeup is not as heavy as I thought it would be. I dont know about you, but Im quite ashamed about my makeup organization. I placed an order on February 14 and never received a confirmation for the $112.36 I spent. And how do real users respond to Seint makeup?\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIn this article well answer all of these questions and more as we share real, unsponsored user reviews of Seint makeup including product demos, and review every ingredient in their most popular products (their foundation and bronzer). This customer reached out to our customer service department on November 24, 2021. I am doing her a favor by not mentioning her name but she did nothing to try to help. When I sent a picture of a swatch of the makeup against my skin the girl I bought it from was likeyou just need to blend it with OUR brush. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I'm sorry we are unable to provide a refund for your order, as it's well past the return time period. Whats the Fuss? 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Its also worth noting that Seint official offers cruelty and gluten-free alternatives, which is great for those sensitive to certain ingredients. Customer claims she received the order and will return this order back to our company via our customer service email threads. I am out $71.61 with a tray of cakey thick unused makeup. They offer high-end beauty products and have created their own brand of makeup to be sold at Sephora, Ulta Beauty, and Nordstrom. Well also overview some controversial aspects of the brands multi-level-marketing (MLM) status. New & Featured Makeup Brushes & Tools Palettes & Carries Skincare Perfume Collections Apparel & Swag Palette Builder Gift Shop Nothing else. Skip the misleading ads, and enjoy some real information. , Medical Reviewer| Critics consider MLM businesses very similar to pyramid business schemes, which recruit members by promising payments or services to enroll others in the project rather than providing investments or selling products. I've never seen someone color matched well because their face ALWAYS looks way more yellow than their neck. Order number *******, On September 20,2021 I placed a order via one of their color matching artist. We dont recommend the product overall due to the inclusion of a preservative ingredient that we recommend avoiding, and a colorant ingredient that was found to contain heavy metals in a medical study. They will not make ANY exceptions to this rule. Companies like Seint appear to be a saving grace in times of need, but money is meaningless if your hard work and perseverance go unnoticed and unappreciated. Had no idea she went MLM!! Your Basic IIID Foundation Palette Comes With 4 tins : Contour , F oundation, Blush & Illuminator. , Author| Today I'm going to give you my honest review after using the Seint products over this past year. She also received Allures Beauty Bloggers Award the same year. I am a cool pink undertone and it looked ridiculous. even though she makes good money in the healthcare field. Simply put, MLM entails selling products and services to consumers directly. One of the most popular YouTube videos highlighting the controversy surrounding Seint comes from a creator called "Isabella Lanter" who analyzes how much Seint "artists" actually make, why their business model is questionable (artists apparently have to buy inventory from the company), and breaks down commentary from a Seint "top leader." My order was suppose to arrive 1/21/22 and nothing has showed it is now 10 days past due and they keep telling me I need to wait. I contacted my artist and she gifted me a couple more colors to try. While many factors can make or break a brand, we believe that ethics is the most important. It is not considered vegan because it does contain beeswax. Maskcara Beauty made its official debut to the public as it first started off selling IIID products that were meant to simplify the makeup routine. But does Seint makeup function better than cheaper options? What is the deal with Seint makeup? Here's hoping she doesn't start selling it too. Seint is great for all skin tones and ages. are safe and effective colorant ingredients used in makeup that are a much healthier alternative to artificial dye. Our mission is to help you make better, more informed purchase decisions. They offer free shipping always no matter the dollar amount with a 30-day money-back guarantee and 30 days to swap your colors. Its products are reasonably priced, and a few customers report that they work well. This is her 3rd? My partner is in healthcare and collapses on the couch as soon as she is home, I can't imagine her trying to run a 'side hustle', especially if it made NEGATIVE DOLLARS. If this order was returned by January 25, it would have qualified for store credit only. The shades of lip and cheek tint are very pretty. Seint Brand Beware! I think it goes without saying that Seint Makeup is made for beauty enthusiasts. See full bio. Great for organization, lets take a look at a few trendy designs that are worth a second glance in this section of my Seint Makeup review. Do you like it? Life got crazy and I stopped wearing makeup completely and recently, around Christmas time, I told my husband for Christmas I wanted all new makeup that I could wear and I wanted seint brand since I loved it so much before. This cosmetic brand is home to dozens of iconic shades, ranging from Angels Landing gold to Butterscotch brown. Here is the return information:https://www.seintofficial.com/en/return-policy, This customer's original order was delivered September 24th:https://tools.usps.com/go/TrackConfirmAction.action?tLabels=9405536202361388403352, The customer claims this package was not delivered so we sent a curtesy replacement on October 1 and was delivered October 4:https://tools.usps.com/go/TrackConfirmAction.action?tLabels=9405536202361422236274. Love it! So what did these blogs say in their Seint Makeup reviews? We would prefer to recommend a preservative-free makeup product but have not come across one. Oh my gosh this is exactly what Im talking about lol. I love it. This order was delivered on Jan 6: **********************************************************************************. So disappointing. I sell it, I love it. It provides an ample amount of room for various eyeshadow pots, highlighter lids, or swatches of foundation. Unfortunately, false advertising litters the beauty industry and it doesnt help with your self-confidence. Save my name, email, and website in this browser for the next time I comment. Save my name, email, and website in this browser for the next time I comment. Overall we do not recommend this makeup product from a health perspective, due to the inclusion of ultramarines and phenoxyethanol. There responses are short condescending and a bit passive aggressive. Note that complaint text that is displayed might not represent all complaints filed with BBB. Multi-Level Marketing (MLM), also known as network or referral marketing, is a business model in which unsalaried and hierarchical sales teams sell products directly to consumers while recruiting additional company sales representatives. Calloway Cook In this article well answer all of these questions and more as we share real, unsponsored user reviews of Seint makeup including product demos, and review every ingredient in their most popular products (their foundation and bronzer). I once again reached out to the artist who just sent me a link to deal with Seint. There's no minimum sales. Networking, communication, monthly fees, investments, and hard work are some factors that MLM businesses keep hidden behind closed doors. Watching friends & HIMYM is my guilty pleasure . You wont find any heavily filtered Instagram models here, as Seint focuses on providing an aesthetic to mirror. Taylor Graber is a Medical Doctor (MD) and a practicing anaesthesiologist. . Iron oxides are safe and effective colorant ingredients used in makeup that are a much healthier alternative to artificial dye. No parabens, silicones, gluten, alcohol, cruelty free. IIID Palette 27. Each contact between me and the makeup artist took several days for a response. Its participants either build the pyramid taller, or get squashed by it. Press question mark to learn the rest of the keyboard shortcuts. I'm sorry we are unable to return your order based on the order date. (BY THE WAY, turns out most items I ordered were not even eligible for exchange). Well guide you through the process. An acquaintance is pushing it hard on FB with live videos almost every single day. While this business strategy may not appear to be problematic at first, there are several reasons why MLM businesses are considered controversial. The Seint makeup photographs well. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Tinsel Chateau Blue Moon Sky Slip Vanilla Silver +1 more. They are organic. Customer's original order (placed 4/21/22) was returned to sender due to the package being damaged. Very responsive and helpful. There is some controversy surrounding Seints business model and payout structure to their business partners, called artists, which is unfortunately common with MLM companies. Yes, this order was flagged as part of our compliance process as potentially collusion between a customer and one of our distributors, who is also a close family member. A former student-journalist and graduate student, Justin has a long history in writing, editing, and publishing. the product still did not. This order does not qualify for a refund as it's past the return period. Yes, they are clean! We choose products and topics to review based on consumer interest, and recommend products based on formulation only. Taylor Graber is a Medical Doctor (MD) and a practicing anaesthesiologist. Calloway Cook is the President of Illuminate Labs and has reviewed over 1,000 clinical trials. The shipping label was created two days after I place my order but nine days later no merchandise was ever received at a United ********************* location. After a few days, they informed me that they had canceled my order without notice because they deemed it fraudulent. Iron oxides are shown \u003c\/span\u003e\u003ca href=\"https:\/\/www.ncbi.nlm.nih.gov\/pmc\/articles\/PMC7894303\/\"\u003e\u003cspan style=\"font-weight: 400;\"\u003ein medical research\u003c\/span\u003e\u003c\/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e to protect the skin against UV damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eUltramarines\u003c\/b\u003e\u003cspan style=\"font-weight: 400;\"\u003e are dark-hued pigments created from minerals. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Cosmetic shopping is a crapshoot. To start a return, visit their return portal. Since the chargeback was already filed, we are unable to issue a refund for this order. I immediately tried the product. If so, you can head over to seintofficial.com to see what they have in store. The order placed on 12/31 shipped but the tracking information has not changed. This is just a rant but I am so tired of seeing Seint Beauty(formerly Maskara, they rebranded because lawsuits) being pushed everywhere. Should you try it? Sign In Sign In Create an Account. New & Featured Makeup Brushes & Tools Palettes & Carries Skincare Perfume Collections Apparel & Swag Palette Builder Gift Shop About Artist Program Help. Regarding product quality, Seint Makeup is worth a try, given that it has resulted in a few success stories. I have continued to ask for a replacement or a refund and they refuse to issue either and keep telling me to wait until different dates. I can't see any foundation but it might be me or it might be an mlm lingo thing. Complaint: 16192436I am rejecting this response because: I was dealing with the artist. Thanks for the above feedback! Our return policy clearly states on our website as well as the order confirmation email that our return policy is 30 days from delivery of product. Awful. Besides the Seint Makeup Controversy, their sales are skyrocketing, and they also have excellent customer service and a 30-day money-back guarantee. Maskcara Beautys name was changed to Seint in 2020, with a new mission to help people not only look but also believe that they are beautiful. Makeup tips and advice from other people who have no agenda. Worst case I will contact PayPal and get a refund. Until recently, this company was known as Maskcara beauty. Yes! I do hear that the Seint products are poor quality for the price but haven't tried them personally. Seint Makeup only ships to Canada and the United States. Instead, the brand offers a neat, empty container to help store your loose formulas. So Im thinking, ok, youre gonna go in and blend that later right? Nope. Please use a valid email. This Seint Makeup review is happy to report that they offer free shipping on orders totaling $50 or more. The good news is this order was delivered today:https://tools.usps.com/go/TrackConfirmAction?tLabels=**********************, If this customer would still wish to proceed with a refund, she will need to return her order. We have informed the customer of our return policy several times. He's also an entrepreneur who runs a health and wellness startup. For those tired of traditional beauty formulas, this brand can be a refreshing alternative. I typically use juice beauty foundation but considering trying the seint pallet. They make eyeshadows, contour makeup, highlighters, and other cosmetics. I'm sorry we aren't able to process this return request due to the time period of the order. The artist should have made me aware as soon as I reached out to her with my concern, I have still continue to deal with artist hoping for some guidance, but of course she now states she cannot help! ************************************************, We are happy to provide a full refund. When you visit the website, you can choose between Basic Artist Kit and Pro Artist Kit. Press J to jump to the feed. Our team spends hours researching, consulting with medical experts, gathering insight from expert professionals, reviewing customer feedback, and analyzing products to provide you with the information you need. . Are they a clean makeup company? Seint Makeup IIID Eyeshadow Palette 20 Isle, A curated selection of beauty products to choose from, Partners with a foster care non-profit called Love is Never Wasted. Does it contain any questionable additive ingredients that may be unhealthy? She tackled this problem with a 5th grade science fair project that aimed to simplify the beauty routine. As a matter of policy, BBB does not endorse any product, service or business. Iron oxides are shown in medical research to protect the skin against UV damage. Matched to what? I cant imagine putting on a face full of cream products without any powder or a heavy duty primer, And you literally have to use half a tin for the color to show up/last more than two hours. This article will address the Seint makeup controversy, which has gone quite viral on the internet, with many people speaking out against the beauty brand, Seint Makeup Controversy | A Brief Introduction. Final Words | Seint Cosmetics Controversy, While most of this article focused on issues with Seint Cosmetics adapted business strategy, it is also necessary to emphasize a few positive aspects of the brand. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I had only been dealing with the artist, they should take that into consideration. The brand sells a wide variety of makeup products including foundations of various shades and bronzers. BBB Business Profiles are subject to change at any time. A: Seint is a cosmetics company that was started in the UK. SEINT makeup is Beauty INSPIRED Our belief is that seeking, experiencing, and cultivating beauty is a sacred work; the work of saints. Thank you, I purchased a palette and make up from seint and the quality is not safe for make up products. Sounds like Seint make up is a big no go! A few customers also complained about the ingredients used in their products. Required fields are marked *, This field is required It makes no sense to me! And how do real users respond to Seint makeup? MLM as a military wife. I have told them I no longer want this order and would like to begin the process for a return and they will not respond to my request. Wouldn't the rather spend their time NOT working to make zero dollars? So when I got home and brought it in it was hard as a rock unable to use it smelled foul odor. Nothing like having a husband who cant spend a lot of time at home and constantly being new to an area to get you to fall for the love bombing when you first join.