~ from Justuseapp.com NLP analysis of 191,013 combined software reviews. cant go, and more. Instead it shows AXS mobile ID and QR code for it. Adding tickets to Wallet is a must, and sending/revoking needs major help. Press J to jump to the feed. Mine were showing, now they are not.The money has left my bank account Had the same problem and contacted them this morning. Extremely frustrating. I add tickets to my cart but when I go to check out it says my cart is empty. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. What is wrong with the App, if I delete it and reinstall will I lose my tickets? Now, put your network on 4G e.g. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Continuer sur 36 kilomtres, Sortir et rejoindre la voie. AWFUL!! Logging into our site and entering the temporary queue before the start of ticket sales does not mean that you are at the front of the final queue. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. I asked AXS for a refund and they said NO go sell your tickets on our aftermarket app. My daughter ending up unable to transfer her tickets, so lost over $100. The second I go to my event, you better believe I am deleting this poopy app and avoiding events done by this company. We dont need an app for everything. This is the ABSOLUTE WORST APP I have. I can log in on my computer but not on the AXS app on my phone. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. I am so sad and frustrated. Have no fear, theres a link in the email where I can view the completed transfer. The next day I got the same email twice simultaneously. Cheers! Create an account to follow your favorite communities and start taking part in conversations. I do not understand where the difficulties lie in this process and am very unhappy with this service. Also, it is not loading any events. This Clears both data and cache. I used my Facebook account, which needed a re-login, but thats fine. I will do everything I can to NOT buy tickets from AXS in the future. UPDATE: received a developer response that pretty much blamed me for their negligence. Is it my iphone? I will be disputing this charge with my bank. I am never and I mean NEVER going to buy from AXSTickets again until they fix this! For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. After several tries, the link DOES NOT WORK. Wondering if they took them off to change dates. Copyright 2023 Apple Inc. All rights reserved. 4. They said he had 6 tickets ( I only had 5!) I have deleted the app from my iphone and re-downloaded it with the same result. I am concerned as the show is coming soon. You MUST download AXSTickets , use the email you used on desktop to sign in to AXSTickets , and then go back to your desktop/web version to confirm your email address. My email was missing a . Smaller concert events may have tickets for $20 to $40, while events held at theatres can be in the $50 to $100 range. What a waste. Justuseapp Safety Score for AXS Tickets Is 13.2/100. and our We have over 1,000,000 users and companies will listen to us. The end. Get all of your passes, tickets, cards, and more in one place. DO NOT USE AXS! They will pursue AXS who in turn, will keep your money. I traded tickets with a friend and a few days later, they disappeared from my account and AXS has no idea why yet they're refusing to send me replacement tickets or a refund. I have lost 8 tickets so far 4 more are today. So not only did they not respond to voicemails/calls after not posting the time, but their staff didn't notify me where and when to go, despite my ticket saying VIP MEET AND GREET in 100 point font. Tickets go on sale tomorrow at 10 AM PT and the meet-and-greet is at 4:30 PM PT. So they send me the email, I click Verify Device, which takes me not to the app but to the website, which greets me with an error message in a red box: This session has expired. Ordered tickets from stubhub was told they'd be in my Axs Account. The only option is to cancel while the timer runs out. Then I received 2 notifications from my bank for 2 separate large transactions. DO NOT USE THIS COMPANY! After several more minutes, I thought hmm, Im just going to put my phone on speaker, do a little work on my laptop, and set a timer to start truly counting the minutes. AXS Tickets AXS, LLC 3.7 star 15.7K reviews 1M+ Downloads Rated for 3+ info Install About this app arrow_forward Tap for tickets to see the artists and teams you love. Yet I do not have my tickets or any co formation. Update AXS Tickets to the latest version on PlayStore. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Unfortunately, when he merged my two emails he linked the event tickets from last year to this year. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). I am seriously unhappy that we missed over an hour of the event, especially when we arrived before the event began, just because an AXS employee linked tickets from the 2021 rodeo to the 2022 rodeo today. Here is how to fix: Follow the AXS Tickets android app crash troubleshooting guide Here . Its all a fan needs, all in one app. I figured this out all on my own no thanks to their support team. If so, how? 1x ticket, 75 face price. I was signed in, had my confirmation code and everything, but they didn't send me the ticket. This is for London (October). They FORCE you to download AXSTickets to get your tickets, regardless of purchase. I never heard back! Continuer sur 550 mtres, Au rond-point, prendre la 2me sortie sur DN7 et continuer sur 450 mtres, Au rond-point, prendre la 2me sortie sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 90 mtres, Tourner lgrement droite sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 250 mtres, Tourner lgrement gauche sur D560 DN7 (Boulevard Victor Hugo) et continuer sur 170 mtres, Tourner lgrement droite sur DN7 D560 (Boulevard Jean Jaurs) et continuer sur 100 mtres, Tourner lgrement droite sur D560 (Place Malherbe) et continuer sur 15 mtres, Tourner droite sur D560 (Place Malherbe) et continuer sur 5 mtres, Mappy vous indique la distance entre Aix-en-Provence (13080) et Saint-Maximin-la-Sainte-Baume (83470). Tap for tickets to see the artists and teams you love. Vous tes en qute d'une auto neuve avec un budget limit de 100000 200000 ? I had to log in each time I used AXSTickets, which was several times within a couple of days. Apparently only 2 people actually made it to the meet and greet that day. find great events near you, buy 100% official tickets, sell your seats if you So basically quit your job if you want to enquire about your ticket. AXS could Not reimburse me due to I did Not want to provide them with my bank account routing and checking # which I consider DANGEROUS for my financial security since the bank info can be stolen and my account emptied from all cash. Front row or on the aisle? I will not be using AXSTickets again, its not worth it. Please help! You dont care about customers or their needs and it shows in all of your actions and words. I downloaded AXSTickets and followed all directs (which appears some people cant follow here then complain bc they did not follow them), bought the tickets, confirmed my account and they were sent legit within a few minutes. The absolute worst and most unprofessional app i have ever used. I understand the whole situation is a mess but there must be a better way to handle it than to take the tickets off/not give access entirely imo. There is no fee for transferring seats and you are allowed unlimited transfers. On android, goto "Settings" "Apps" or "Manage Apps" tab. Joel Osteen event couple years ago when I paid with my credit card and I bought 2 extra tickets for my son and his friend, but they could not attend. Does my friend have to accept each ticket separately? After 30 minutes waiting to chat (ONLY option available for customer support), they couldnt help. AXSTickets is absolute trash and i implore any venue considering to use them as their third party ticketing app (Billy Bobs Texas) to reconsider. - the US AXS on twitter are super responsive but unfortunately they have no access to help UK clients. avoid getting your tickets via this app at all costs! AXSTickets would not take my CORRECT login information that I set, so I had to login with my Facebook account that has a different email attached to it. AXS Tickets does not seem very safe to us. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. I hope this video helps a few people in solve this. Its all a fan needs, all in one app. I purchased two tickets a couple weeks ago through a friends app but eventually made my own app so my friend could transfer the tickets too me instead. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. My show is on Friday and I so wish I was able to go. The site also crashed while Im struggling to remember my password and forced to logout and queue in line again. I got to an HOUR solid, no kidding, without EVER getting a live person on the phone. Im going to recommend Red Rocks find another ticket vendor! Why does the email say 1 ticket? I purchased tickets and created an account using my Facebook. I am very frustrated about my tickets! AXS Tickets Phone Number Call AXS Tickets customer service faster with GetHuman 888-929-7849 Customer service Current Wait: 8 mins (4m avg) Hours: Mon-Sun 7am-11pm EST; best time to call: 1:45pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! They tried to tell me my tickets were voided I was like Fuck you I have the confirmation email. Extremely disappointed. I have the confirmation email from AXS so I know I'm using the right email. Mappy vous propose les meilleurs itinraires en voiture en prenant en compte les options choisies : taille de la voiture, type de carburant, consommation moyenne du vhicule. I logged into the website and it still said the same thing. Plans can . My tickets were gone and there was no shopping cart I could fish them out of.I waited out the presumed five minute reservation period, searched again, and found the same seats. Well obviously its been more than that, Im just upset that theyd falsely claim something and not come through with it. I would give AXSTickets no stars if i could. Le service de notes de frais restent toujours accessible en allant voir le dtail du trajet. I never write negative reviews but this is the worst app I have ever tried to use. Each year we sell millions of tickets to thousands of incredible events - from concerts and festivals to sports and theater - at some of the most iconic venues in the world. I use AXSTickets and already sign in, when Im about to buy it, why I have to sign in again??! I placed two orders for tickets at the same event. TICKETS AXS Tickets Reviews. So I had paid $181 including the $181 for the three tickets I bought the first time (the ones I did not want) When you are on the final page of this website they will ask you if you want something called ticket protection which is basically an insurance if something goes wrong your tickets are protected. I emailed AXS 2 times trying to resolve the problem and find out in in fact I do actually have tickets. I have deleted data and cache to no avail. Reply from AXS USA. All Reviews I followed the directions of creating a AXS account via the email address that they sent me the email. It has now been over 9 days and I still havent heard from a real person and still do not know if I have my tickets. I had to add my bank account AGAIN and transfer and when I tried, it said the first transfer hasnt cleared but its been almost a month and I still havent gotten the money transferred to my bank and now I have to add my bank info yet again and redo the same stupid routine I have to do with AXSTickets, I been trying to transfer my money to my bank after selling a ticket and still havent gotten it yet, Ive waited almost a month and it says 10-14 business days to transfer yet I have to transfer it again. Thats precisely what happened to me years ago I bought $400 tickets and the guy transferred them to me, then proceeded to transfer them again, Im assuming scamming multiple people. Once downloaded, go to the Account tab in the bottom right corner and click SIGN IN. And the pending charges. Tried resetting my password but no email sends to my account. I've been logging into to AXS pretty much compulsively over the last couple of days, so instant panic when they were gone. Of course that was frustrating, I thought maybe they didnt completely transferred from my friends app but they did because my friend doesnt have them no more either just proof that they were transferred to me.. I had to get on my phone. Sent to voicemail every time, no calls back. Thanks for the review and enjoy your event! I tried paying with my credit card but the App would not allow me to enter my billing address for some reason but it did allow me to use PayPal and I got a pdfs in my email right away.