View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. If an investigation is required, BT will give you an indication of how long it will take and when you can expect an update. The BT Business live chat is available Monday to Friday from 8am to 6pm and you can access it by following these simple steps: If BT live chat is available for your enquiry, you will see a button marked Chat now. All connections are subject to survey. Starts with VOL followed by three and eleven numbers, Oops. Data privacy and security practices may vary based on your use, region, and age. By phone 0800 800 152 Monday-Friday 08:00 - 18:00 Available 24/7 for lost or stolen mobiles Free from UK landlines. No problem Pay your bill now > My profile View and update your details > Help & Support Get help and support > Check service status > Help and support forums > My services If you have a dedicated IT Specialist, please contact them using their direct phone number, or by email. BT | Business | MyOffice You are here: MyOffice Rate this page Click links below to log in My email Read your new messages Go to inbox > My bill Forgot to pay your bill? If you're on your computer, you can download WhatsApp for Desktop. Your order number will look like one of these. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. Best if you're on your mobile. Faults and Orders dashboard. Weve laid out a new set of commitments in our first business charter, showing our customers BT is serious about helping UK businesses and the public sector in the world of ever-changing technology. Click on the button below to track the parent order. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Save your business 216 by locking in our Fibre 76 (broadband only) offer at 25.95/month (was 34.95) until April 2024. Keep your business, data and people safe with BTnets optional security add-ons including a firewall, file back-up and storage, and threat detection and prevention to ward off potential cyber-threats before they become a problem. Price subject to survey and location. New BTnet EAD customers only. For full Terms and Conditions and Service Level Agreements (SLAs), visit the BTnet Leased Line heading at business.bt.com/terms under the Broadband and Internet dropdown. Our purpose is as simple as it is ambitious: we connect for good. Adjust your speeds to align with your needs: it's internet that grows with you. Search The Phone Book from BT to find contact details of businesses across the UK. Weve teamed up with Google to offer free training and one-to-one mentoring, to help you connect with customers and take your business to the next level. By phone +441635 691702 If calling from abroad Available 24/7 for lost or stolen mobiles Cost of the call will depend on which country you are calling from. From high-definition Teams and Zoom meetings with colleagues to crucial customer support, never miss an important call or conversation again. Contact BT for help and support with your BT broadband, TV, home phone or mobile. Whether your sites are in the same town or further away, keep your teams close with intelligent networking solutions. If you need help quickly, use the other contact options. However, a well-designed system should route a customer to the right person. Contact sales. Safety starts with understanding how developers collect and share your data. Mobile costs may vary. Mobile costs may vary. We're one of the world's leading communications services companies. Contact | Business Broadband & Internet help | BT Business Business help Broadband & internet Contact Broadband & internet Popular Commonly asked questions Setting up Get up and running Using Making the most of . If you need to write to us, please check the back of your bill for the right address to use. A business leased line, on the other hand, is a dedicated line just for you. Unfortunately, BT's phone system is not well designed. Weve broken down each way you can contact BT so you can choose the best option for you. Mobile costs may vary. But its not mandatory, anyone can quickly begin a BT live chat conversation by following these steps: We should point out that not all products and services from BT have the option for live chat. We have the UKs biggest network, delivering unrivalled coverage, capacity and resilience. The fastest way to get through to the right person on the BT Business phone number is to simply say what you need help with. If it's for your home account visit BT for the home. Get in touch with our BTnet team to get your quote and get started with your dedicated private line. Business growth needs a rock-solid infrastructure. track your order here. This will involve a complete review of your complaint to make sure nothing has been missed. Don't worry, if you don't have the details of these accounts you can still track Mobile costs may vary. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Best if you're on your mobile. Search The Phone Book from BT to find contact details of businesses across the UK. Text HELP and your landline phone number to 61998 BT Broadband will run some test You'll get a follow up call within 30 minutes It's really that simple to contact BT Broadband by SMS. If your broadband is struggling to cope with demand, then you need an internet connection that can keep up the pace. And if you do experience service stops, well provide money-back credit. Get our fortnightly round-up of the best deals, reviews and money-saving tricks! BTnet is an internet connection dedicated to your business, so you dont need to fight for bandwidth with anyone else. We know that the internet is key to your business, and downtime means lost revenue. You can contact BT Broadband customer service via several channels, and it all comes down to the product you have with BT - Regular Broadband or BT Full Fibre. BTnet is optimised for voice traffic, including Cloud Voice and SIP services from BT. A BTnet Leased Line not quite right for you? You should never need to contact BT Openreach unless youre reporting an issue with street furniture such as telegraph poles, fibre cabinets, etc. Every single time. Read more about our network latency here. Monday-Friday08:30 - 17:00Free from UK landlines. T&Cs apply. BT live chat is a great way to quickly chat with a BT Business representative who can help you with your enquiry. later the dashboard view will be restored. The good news is that BT has a strict complaints Code of Practice thats Ofgem approved, so you can rest easy that your BT complaint will be taken seriously. Also, if you cant see the button, but you see the box Message us it might mean that BT live chat is either not open or its been temporarily disabled due to long wait times. Dont miss our hassle-free ways to help yourself. This is a generic error message to tell your something is wrong, Starts with BOS followed by eight numbers, Starts with BT followed by six to nine characters, Starts with GBT followed by five to seven characters, Three letters, three numbers and then two letters, Starts with PX followed by letters and numbers. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. Online, report a fault with your broadband, phone, or BT email. Raise a general billing enquiry. The developer provided this information and may update it over time. Heres how well help put things right. Help and support; Contact BT; Back. In some cases, BT might need a little time to investigate your complaint and find the best course of action. Set up and alter your Direct Debits. Search The Phone Book from BT to find contact details of businesses across the UK. This can be done in the following ways: When you initially make your BT complaint, the provider will do its best to find a solution right away. If you have a complaint about BT, there are several ways in which you can make a BT complaint. order and you'll shortly receive an email with an order number you can use to Achieve a smarter digital future with our technology and business solutions for public sector providers. Get help for all your BT Business products and services. 08:00 - 18:00. That means you get fast, reliable speeds. From top tech articles to new events coming your way, and from cases studies to digital transformation inspiration, find it all in one place. T&Cs apply. Contact | Phone line & services | BT Business Business help Phone line & services Contact Phone line & services Popular Commonly asked questions Setting up Get up and running Using Making the most of . View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Search The Phone Book from BT to find contact details of businesses across the UK. If you add all your accounts Box 730, Warrington, WA4 6WU, In the drop-down menu, choose Contact BT Business, Then choose the product you want to talk about. That means you dont need to share it with anyone else, so theres no risk of lags when youre on that all-important video call. You can do lots of things without picking up the phone. With different channels to choose from depending on your service, be it an issue with billing or broadband, a complaint, getting help with your BT Business account, or anything else; it might be difficult to know how to contact BT. Location. When you have team members working from different locations, a connection you can rely on is more important than ever. The Phone/Broadband/Fault Reference Number you have entered is invalid, please try In the table below, youll find each BT phone number, as well as the IVR options you need to press to reach the right department. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Monday - Friday. In order to view the dashboard you will need to add And if you cant find an answer, go ahead and ask your own question to the BT Broadband Community. BT Business App Save time, manage your account, and check your services at your fingertips That means there are no busy periods or dips in data service to worry about. When you place an order you can keep track of how it's progressing when you can expect it to arrive or be installed. Phone lines Featureline & Embark Cloud Voice Express ISDN30/30e 08 & 09 Necessary to provide basic functions of the website such as page navigation. When you place an order, you can keep track of the progress and when you can expect it to arrive or be installed. You'll find it on your bill. Got up to 250 employees? If you've got a BT TV or BT Sport subscription, you will need to speak to the BT TV and Sport specialists with your enquiry. You can do lots of things without picking up the phone. Contact BT Business. Every single time. Requesting a copy bill Check service status Cookies used for marketing and advertising purposes. In the table below you can find all the BT phone numbers for business customers and the relevant IVR options to get through as quickly as possible. Try contacting support if you still can't If you're having trouble with your Broadband, the first thing you need to do is to run a few checks on your BT Broadband router. Be confident about transforming your business. If youre still having an issue with your connection, you should get in touch with BT Customer Service to have them run some remote tests to get you back online. Its consistent, reliable connectivity for your business. Sorry, something went wrong.